Insurance Customer Service Representative

1 week ago

Yorktown, United States Paul Clegg Agency Full time $27,000 - $36,000
Job DescriptionJob Description

About Us:

At Paul Clegg Agency, we are a top Farmers' agency located in the beautiful Yorktown, Virginia area. As York County Small Business of the Year, we pride ourselves on our hard work and dedication to providing exceptional service to our clients. We are currently in a period of growth and are looking for talented individuals to join our team.

We value honesty and flexibility in our work, understanding that work-life balance is important. As a parent himself, our founder knows firsthand the challenges that can come with balancing work and family life.

If you're looking for a dynamic and thriving work environment where you can make a real impact on people's lives, then Paul Clegg Agency may be the right fit for you. Join us as we continue to grow and provide outstanding service to our community.

Job Description:

We're committed to providing our clients with outstanding customer service and support. We're seeking a friendly and reliable Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for managing client accounts, answering questions, and providing personalized insurance solutions. You must be able to multi-task and work well in a team environment. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to help others.


No previous insurance experience? No problem

If you possess excellent customer service skills and are enthusiastic about learning and mastering new things, we strongly encourage you to apply for this entry-level opportunity. Your previous experience in another industry would be a definite plus. Our on-the-job training will help launch you into a successful career in the insurance industry. Entry-level applicants can expect a base salary of $27,000 with additional commission and bonuses In addition, we offer a Monday thru Friday schedule, PTO, and much more


Are you an experienced insurance customer service representative? Awesome

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. You must have an active Property and Casualty License and experience in the insurance industry. Experienced applicants can expect a base salary of up to $36,000 per year with additional commission and bonuses In addition, we offer a Monday thru Friday schedule, PTO, and much more


If you're looking for a rewarding career with a supportive team and opportunities for growth and development, we encourage you to apply for this exciting position.


With annual commission and bonus potential, candidates can expect to earn an additional $8,000+ per year


Benefits

Annual Base Salary Based on Experience

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training


Responsibilities
  • Enhance customer and business relationships by establishing loyalty and trust.
  • Ask specific questions that will provide the most relevant information to ensure you are providing correct solutions.
  • Create online insurance quotes tailored to the individual needs of the client.
  • Issue insurance documentation (COI, ID cards, etc.).
  • Utilize various computer systems for daily transactions, take premium payments, review, update, and make policy changes.
  • Resolve conflicts with customers over policy and billing issues.
  • Assist team members with challenging service calls and policy inquiries.
  • Compile necessary information before written correspondence.
  • Handle special projects and perform other duties as assigned.

Requirements
  • Virginia Property and Casualty License required
  • 1+ years of demonstrated success in the customer service industry. Insurance experience is a BONUS
  • 1+ years of office environment experience while handling customers on the phone or in person.
  • Knowledge of basic computer software.
  • Experience typing, data entry, and using a multiline phone system
  • Ability to tactfully handle stressful and difficult situations.
  • Ability to multitask, prioritize, and problem-solve with attention to detail, accuracy, and speed.
  • Demonstrate professionalism over the phone, electronically, or in person to create a positive work environment and ensure effective communication.

  • Insurance Customer Service Representative

    2 months ago

    Yorktown, United States Paul Clegg Agency Full time

    Job DescriptionJob DescriptionAbout Us:At Paul Clegg Agency, we are a top Farmers' agency located in the beautiful Yorktown, Virginia area. As York County Small Business of the Year, we pride ourselves on our hard work and dedication to providing exceptional service to our clients. We are currently in a period of growth and are looking for talented...

  • Bilingual Customer Service Representative

    3 days ago

    Yorktown Heights, New York, United States Matt Spector - State Farm Agency Full time

    Job OpportunityAt Matt Spector - State Farm Agency, we are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Representative. This is an in-office position focused on delivering exceptional customer service for a well-established insurance agency.As a Customer Service Representative, you will play a...

  • Insurance Sales Representative

    1 month ago

    Yorktown, United States Paul Clegg Agency Full time

    Job DescriptionJob DescriptionAt Paul Clegg Agency, we are a top Farmers' agency located in the beautiful Yorktown, Virginia area. As York County Small Business of the Year, we pride ourselves on our hard work and dedication to providing exceptional service to our clients. We are currently in a period of growth and are looking for talented individuals to...

  • Insurance Sales Representative

    1 week ago

    Yorktown, United States Paul Clegg Agency Full time $26,000 - $34,000

    Job DescriptionJob DescriptionAt Paul Clegg Agency, we are a top Farmers' agency located in the beautiful Yorktown, Virginia area. As York County Small Business of the Year, we pride ourselves on our hard work and dedication to providing exceptional service to our clients. We are currently in a period of growth and are looking for talented individuals to...

  • Bilingual Insurance Customer Service

    1 month ago

    Yorktown Heights, United States Matt Spector - State Farm Agency Full time

    Job DescriptionJob Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have or be willing to obtain a Property and Casually license. We seek an energetic professional interested in helping our business grow through...

  • Bilingual Insurance Customer Service

    3 months ago

    Yorktown Heights, United States Matt Spector - State Farm Agency Full time

    Job DescriptionJob Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have or be willing to obtain a Property and Casually license. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 days ago

    Yorktown, United States Pamela Franz - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:SIMPLE IRABonus based on performanceCompetitive salaryPaid time offTraining & developmentROLE DESCRIPTION:As a Property Casualty Customer Service Representative with Pam Franz State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...

  • Customer Service Representative

    4 months ago

    Yorktown, United States Pamela Franz - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceFlexible scheduleROLE DESCRIPTION:As a Customer Service representative with Pam Franz, State Farm agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to...

  • Customer Support Representative I

    2 weeks ago

    Yorktown, Virginia, United States 1-2-3 Equipment Solution Full time

    Job OverviewThe Customer Support Representative plays a vital role in delivering assistance and direction to our clients, field managers, and technicians. This position emphasizes customer satisfaction and prompt responses, requiring a meticulous approach and outstanding service in every interaction. Candidates for this role should prioritize quality and...

  • Insurance Sales Consultant

    2 weeks ago

    Yorktown, Virginia, United States Che D Henderson Insurance and Full time

    Job OverviewChe D Henderson Insurance is in search of a motivated individual with a positive outlook, strong work ethic, and a passion for making a difference in the lives of others. We are dedicated to fostering a supportive environment where people come first, and we strive to exceed expectations in customer service.As a full-time Insurance Sales...

  • Bilingual Customer Service

    5 days ago

    Yorktown Heights, United States Matt Spector - State Farm Agency Full time

    Job DescriptionJob Description Mat Spector - State Farm Agency, located in Yorktown Heights, NY is currently looking for a talented, caring, professional to join our team as a Bilingual Customer Service Representative. This is an in-office position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required but...

  • Bilingual Customer Service

    1 month ago

    Yorktown Heights, United States Matt Spector - State Farm Agency Full time

    Job DescriptionJob Description Mat Spector - State Farm Agency, located in Yorktown Heights, NY is currently looking for a talented, caring, professional to join our team as a Bilingual Customer Service Representative. This is an in-office position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required but...

  • State Farm Sales Representative

    3 months ago

    Yorktown, United States Che D Henderson Insurance and Full time

    Job DescriptionJob DescriptionChe Henderson's State Farm agency is seeking an individual with a great attitude, great work ethic and a zest for life to join our team. We need someone who is passionate about helping people and making a difference. Our office has a culture of caring, we put people first and always look to go above and beyond what...

  • Account Representative

    2 months ago

    Yorktown, United States Dayton Wiese - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Dayton Wiese - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and...

  • Customer Relations Representative

    1 week ago

    Yorktown Heights, United States George Lucciola - State Farm Agent Full time $22 - $25

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with our agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...

  • Service Advisor

    4 weeks ago

    Yorktown, United States Cliffs Tire and Auto Center Full time

    Service Writer is a customer service representative whose duties include: Greeting customers Scheduling appointments Listening to requests Estimating costs Educate customers on vehicle problems and present estimates.

  • Sales Representative

    2 days ago

    Yorktown, Virginia, United States WHITTINGHAM Full time

    About the Role:As a Sales Representative at Whittingham, you will be the bridge between our company and our customers. You will have the opportunity to participate in a career track to management within a short period of tenure, with a training program that promotes from within and gives you full control of a successful career path from day one.Our Sales...

  • Member Services Representative

    3 months ago

    Yorktown, United States BayPort Credit Union Full time

    The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and welcoming credit union members in a professional and timely manner; providing information to current as well as prospective members on membership eligibility,...

  • Customer Service Ambassador

    2 days ago

    Yorktown Heights, New York, United States George Lucciola - State Farm Agent Full time

    Job OverviewAs a valued member of the George Lucciola - State Farm Agent team, you will play a pivotal role in delivering exceptional client experiences that drive business growth and success. Your attention to detail, customer service expertise, and passion for helping others make you an ideal fit for this dynamic role.Key ResponsibilitiesCustomer Inquiry...

  • Bilingual Customer Support Specialist

    1 week ago

    Yorktown Heights, New York, United States Matt Spector - State Farm Agency Full time

    Position OverviewMatt Spector - State Farm Agency is looking for a dedicated professional to fill the role of Bilingual Insurance Customer Service Representative. The ideal candidate will possess or be willing to obtain a Property and Casualty license.We are in search of a dynamic individual who is passionate about enhancing our business through meaningful...