Automotive Service Manager | Up to $110k Annually

4 weeks ago

Bolingbrook, United States Christian Brothers Automotive Full time
Job DescriptionJob DescriptionCompany Description

Christian Brothers Automotive 

Benefits:

  • *Up To $110K Annually including Performance Based Commission
  • Closed Every Weekend To Spend Time With Family & Friends
  • Paid Vacation & Paid Holidays
  • Healthcare Benefits Available
  • 401K Matching Retirement Plans
  • On-Going Training & Career Advancement
  • Continuous Training Available Through The CBA Flywheel Learning System
  • Chaplin Care Support Available
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Job Description

Job Title:

Automotive Service Manager

Location:

714 S. Weber Rd

Bolingbrook, IL 60490

Job Overview:

The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include but are not limited to sales activities, staff management, quality of work, customer satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report to the Service Manager.

Responsibilities include, but are not limited to:

  • Manage office and shop personnel and daily operations
  • Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
  • Take necessary corrective and/or disciplinary action for employee non-compliance
  • Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals
  • Direct the smooth, orderly and organized operation of the shop
  • Maintain a personal positive attitude and positive communications at all times
  • Develop customer estimates and work orders. Direct Service Writer's development of customer estimates and work orders. Assign work orders to the technicians
  • Ensure selection of quality parts
  • Ensure target margins are achieved
  • Open and close shop on a daily basis
  • Perform daily accounting closing and balancing procedures
  • Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners
  • Ensure all equipment is fully operational and in good working order.
  • Ensure technicians have the resources needed to do their job
  • Serve as the primary communications interface to the customers, before, during and after service
  • Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect
  • Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
  • Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
  • Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
  • Other duties may be assigned
Qualifications

Qualifications:

  • Experienced in building cohesive communication and trust amongst the team of an Automotive repair facility
  • Experience in identifying and improving the elements that stimulate growth in an automotive repair facility
  • Experience in developing/ training and leading a guest service team to improve the guest experience
  • Experience in building relationships with technicians and developing them through coaching and accountability
  • Experience in creating, developing and maintaining relationships with current and new guest, including business relationships with fleet owners.
  • Experience in the mechanical systems of multiple vehicle makes/models, the parts required, and the selection of quality parts at a good price.
  • 5 years work experience in Automotive Customer Service & Service Sales
  • Supervisory or Management experience in the Automotive Industry
  • Proficiency in Windows based computer software and automotive store applications
  • Experience in TekMetric software application preferred, but not required
  • Graduation from an industry recognized service training program preferred by not required
  • ASE Service Consultant certification or equivalent experience a plus
  • Current driver’s licenses
  • Driving record acceptable to our current insurance carrier

Physical Requirements:

  • Being on your feet for the majority of the workday (standing, walking, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Driving manual transmission vehicles
  • Keeping a brisk work pace in a high-volume environment
  • Using a keyboard and mouse several times daily
  • Using a standard handset phone several times daily


Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 290+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

  • Automotive Technician

    4 weeks ago

    Bolingbrook, United States Christian Brothers Automotive Full time

    Christian Brothers Automotive  We Offer: *Up to $45/HR Per Flag Hour For The Most Skilled Technicians Sign-On Bonus For The Most Skilled Technician Large Volume & Variety of Vehicles with Complex Repairs Closed Weekends To Spend Time With Family & Friends Clean Modern Facility with the Latest Scan Tools & Equipment Annual National Technician Awards &...

  • Automotive Assistants

    2 months ago

    Bolingbrook, United States Mavis Tire Supply Full time

    Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Bolingbrook, IL area....

  • Automotive Technician

    4 weeks ago

    Bolingbrook, United States Christian Brothers Automotive Full time

    Job Description Job Title: Automotive Technician / Mechanic Location:   714 S. Weber Road Bolingbrook, IL 60490 Job Overview: We are looking for technicians / mechanics who are energetic and have a positive attitude. The technicians need to seek solutions to tough problems with a strong passion for doing what’s right for our customers. Responsibilities...

  • Automotive Tech

    2 months ago

    Bolingbrook, United States Hatimi Corporation Full time

    Job DescriptionJob DescriptionMeineke Car Care Center - Bolingbrook is hiring for an Automotive Technician to join our established team.Benefits/PerksHealth Insurance available401(k)Life InsuranceCareers Advancement Opportunities Flexible SchedulingBonus opportunityClosed on major holidaysOur Hours: Mon-Fri, 8am-6pm and Saturdays 8am-4pmAs an Automotive...

  • Automotive Tech

    2 months ago

    Bolingbrook, United States Hatimi Corporation Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offVision insuranceMeineke Car Care Center - Bolingbrook is hiring for an Automotive Technician to join our established team.Benefits/PerksHealth Insurance available401(k)Life...

  • Customer Service Representative

    5 days ago

    Bolingbrook, United States WeatherTech Full time

    Customer Service Representative WeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service

  • Territory Manager

    2 months ago

    Bolingbrook, United States Webrecruit Full time

    Description The Territory Manager is responsible for acquiring new business, successful maintenance and growth of existing business, and recovery of lost business. Become the subject matter expert regarding the products and services offered by the company Understanding of all stages within the sales cycle Develop and maintain growth strategies for assigned...

  • E-Commerce Support Specialist

    1 week ago

    Bolingbrook, United States MacNeil Automotive Prod Full time

    E-Commerce Support Specialist WeatherTech Direct, LLC is seeking a well-qualified E-Commerce Support Specialist to assist in maintaining customer support for our online marketing marketplaces and payment solutions as well as assisting with additional E-Commerce operational tasks and projects. As an E-Commerce Support Specialist, you will Provide customer...

  • Customer Service Representative

    2 weeks ago

    Bolingbrook, United States WeatherTech Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeWeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via phone and email...

  • Sales and Service Technician

    2 months ago

    Bolingbrook, United States Bridgestone Americas Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Manager Trainee

    4 weeks ago

    Bolingbrook, United States J.B. Hunt Transport Services, Inc. Full time

    Job Summary:Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT...

  • Manager Trainee

    4 weeks ago

    Bolingbrook, United States J.B. Hunt Transport Services, Inc. Full time

    Job Summary:Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT...

  • Retail Sales Customer Service Representative

    5 days ago

    Bolingbrook, United States WeatherTech Full time

    Job DescriptionJob DescriptionRetail Sales Customer Service RepresentativeWeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via in person,...

  • Sales and Service Technician

    2 weeks ago

    Bolingbrook, United States Bridgestone Americas Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Insurance Services Advisor

    1 month ago

    Bolingbrook, United States David Franck Insurance Agency Inc. Full time

    Farmers Insurance is looking for a talented individual to own your own business and become a part of one of the largest and most-respected insurance brands in the country through Agency Ownership. Job Summary: The Insurance Services Advisor is responsible for advising clients on suitable insurance products that meet their individual needs. This role...

  • Category Manager

    1 month ago

    Bolingbrook, United States G&W Electric Co Full time

    Category Manager Job Function: Supply Chain Location: US, IL, Bolingbrook Innovating since , G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver...

  • Category Manager

    1 month ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is...

  • Logistics Manager

    1 month ago

    Bolingbrook, United States Accelleron Industries AG Full time

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Field Service Engineer

    2 months ago

    Bolingbrook, United States Makino Full time

    Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they...

  • Sr. Manager of Procurement

    1 month ago

    Bolingbrook, United States Hyzon Motors Inc. Full time

    Who We Are Hyzon Motors is a leading designer and manufacturer of hydrogen fuel cells for heavy duty applications. A hydrogen fuel cell (FC) provides zero-emission power by converting hydrogen into clean electricity. Today, Hyzon is focused on deploying this technology into heavy-duty commercial trucks, which are in desperate need of clean power solutions...