Community Director

2 weeks ago

Dallas, United States Indio Management. Full time $85,000
Job DescriptionJob Description

Allow us to INTRODUCE ourselves:

Headquartered in Dallas, Indio is proud to call Texas home. With deep roots in the community, we approach each day with an outward focus on how we can help others. We believe maintaining a lifestyle for our residents is essential, and we focus on exceptional service, effective communication, and rapid responsiveness. Sometimes the most basic things are also the most important.


The Community Director is the driving force behind the community's success. They oversee and coordinate people, activities, and resources to ensure a cohesive and welcoming environment for residents, prospective residents, visitors, and team members. Responsible for the overall operation and performance of the community, the Community Director ensures that all aspects run smoothly and efficiently.

A day IN the life:


  • Responsible for the assigned community's overall operations (office, maintenance, resident, and vendor relations). 
  • Supervise leasing and maintenance activities to ensure compliance with company policy
  • Build strong team with common goals and objectives
  • Manages residential real estate properties for clients through participation and oversight of budgeting, workplace safety, financial reporting, and tracking, marketing, operations, and overall performance of assets
  • Inspection of areas such as buildings, grounds, and other common and public areas to ensure that employees are performing their assigned duties
  • Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. 
  • Perform physical inspections of the property and verify the condition of vacant apartments. 
  • Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out. 
  • Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and insurance certifications. Approve and submit all invoices to the corporate office for payment. 
  • Maintain records of all aspects of management activity daily, weekly, and monthly.  Generate various reports as required. 
  • Conduct monthly market surveys and provide trend report information. 
  • Ensures all rents are collected when due and posted promptly, operate financially within the approved budgets. 
  • Perform evictions, utility cut-offs, and landlord liens as required on delinquent rentals. 
  • Assist in the formulation of budgets and income projections on an annual basis in a timely and accurate manner. 
  • Hire, train, motivate and supervise all on-site staff to achieve the assigned community's operational goals. This includes new employee on-boarding and training, ongoing formal and informal performance evaluation, instructing and advising on-site staff of employee procedures and guidelines. 
  • Ensure that all resident requests or complaints are resolved quickly, efficiently, and courteously.   
  • Review all notices to vacate to determine the cause of the move-out. 
  • Initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc. 
  • Implement, design, and maintain a resident retention program (newsletter, resident referral program, or social activities). 

Qualities we are INTERESTED in:

  • Strong background in property management and lease-up operations
  • Property leasing, sales and/or customer experience
  • Ability to meet and exceed sales objectives
  • Ability to work a flexible schedule, including evenings and weekends
  • High School diploma, or general equivalent degree (GED)
  • Bachelor's degree preferred
  • Minimum of one year in a supervisory/management role required
  • Minimum three years of residential property management experience required
  • Must be available to work days, nights, evenings, weekends, and on-call as necessary. 

What's IN it for you:

  • Medical, Dental, Vision Insurance
  • 401K + Company Match
  • 3 weeks of Paid Time Off (PTO)
  • 15 Paid Company Holidays


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