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Design Assistant/Project Coordinator

1 month ago

Tampa, United States Cabinets.com Full time
Job DescriptionJob DescriptionSalary:

Join our dynamic team at Cabinets.com as a Design Assistant/Project Coordinator

We are a leading online retailer of semi-custom kitchen cabinets, currently seeking a creative individual to support our Design Team in Tampa, FL, and contribute to our mission of providing quality and customizable cabinetry solutions to our customers. As a Design Assistant/Project Coordinator, you will play a crucial role in assisting with various design tasks and projects at our conveniently located Tampa office.

We are currently working a hybrid model (2-days in the Tampa office, 3-days at home), for employees who have completed their 90-day introductory period

Design Assistant/Project Coordinators are an important part of the Design Operations team. This team provides support to the Design Team, as well as assists with customers and cross-departmental teams. In this role, you will take general phone calls for the Design Dept. daily for lead generation and customer service; distribute to Designers. Monitor and process incoming information related to customer questions and design requests.

Duties and responsibilities

  • Responsible for organization and distribution of project request information
  • Monitor and process incoming information related to customer questions and design requests.
  • Assist in the creation and pricing of custom items
  • Periodically work in a cross-functional capacity to deliver Design Dept. frame of reference to various projects
  • Take general phone calls, emails and respond to on-line chat for the Design Dept. as needed for lead generation and customer service
  • Review and audit orders as needed
  • Lead to support new customer-facing programs and projects created and deployed to enhance design and/or design request submission experience

Qualifications

  • Associate Degree or 2+ years’ college
  • 2+ years’ experience in construction/cabinet industry/kitchen remodel industry
  • Ability to read blueprints is not required, but is a plus
  • MUST be detail-oriented and possess the ability to adapt to changing priorities and requirements
  • Personable, with previous phone customer service experience
  • Strong written communication and follow-up skills
  • Must be well-versed in Microsoft Office Suite and Adobe Acrobat
  • Experience with 2020 Design software is desirable
  • Understand the need to always provide an excellent customer experience

At Cabinets.com, we value creativity, dedication, and teamwork. If you are passionate about design and looking to grow your skills in a fast-paced environment, we encourage you to apply for the Design Assistant/Project Coordinator position. Join us in creating exceptional cabinetry solutions that exceed customer expectations while enjoying a supportive and collaborative work culture.

Cabinets.com is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. We work hard to embrace diversity and inclusion and encourage everyone at Cabinets.com to bring their authentic selves to work every day

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