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Customer Service Representative

2 months ago

Chicago, United States Jim Tom - State Farm Agent Full time
Job DescriptionJob DescriptionInsurance Licensed Account Representative-State Farm Agent Team Member wanted for a Chicago State Farm Insurance Agency. We prefer candidates who already possess their Illinois Insurance Producers Licenses, has current or recent agency experience and resides local to our Chicago, Ilinois (North Side) office.

Benefits offered:

  • Base Comp (doe) plus Monthly Bonus Incentive
  • Paid time off
  • Employer Funded Profit Sharing Retirement Plan
  • Mon-Fri Daytime Schedule (No weekends or evenings)
  • Health premium allowance
  • Initial & Ongoing Training
  • Professional development
  • Professional office work environment
  • Growth potential/opportunities for advancement
Pay Philosophy: The typical starting compensation for this role is determined by a number of factors including skills, experience, education, licenses and certifications. Depending on your skills and ability, the comp may include various ability for uncapped bonus earnings based on ability to close and production.

Qualifications:


  • Positive attitude-Coachable-Strong Work Ethics-Strong Communication skills
  • Insurance Knowledge: Current experience with insurance products and industry practices preferred
  • Insurance Licenses required - Property and Casualty / Life and Health -
  • Sales Experience: Prior experience in sales or customer service is preferred
  • Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with customers.
  • Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets.
What we do: With 35 years of experience and a commitment to remarkable customer service and protecting our customers, we have built a strong reputation as a leader in the insurance industry. As a local State Farm Insurance Agency, our wide range of insurance and financial products (Auto, Home, Renters, Condo, Business, Life, Health Insurance and Financial Service) enables us to provide tailored solutions to existing and prospective customers.

Role & Responsibilities will include:
.
  • Customer Relationship Management: Building strong and lasting relationships with existing and prospective customers, ensuring their satisfaction, and providing ongoing support
  • Sales and Customer Acquisition: Engage with prospective insurance customers to understand their insurance needs and recommend personalized needs based insurance and financial products that align with their unique requirements
  • Team Collaboration: Working closely with our team to achieve individual and team retention and sales targets and contribute to the overall success of the agency.
  • Consultative Selling: Conducting in-depth consultations with customers, identifying their insurance coverage needs, and presenting suitable solutions in a clear and understandable manner
  • Lead Generation: Proactively seeking out new insurance and financial services business opportunities through various channels, including referrals, networking events, and community involvement.

This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees