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Account Coordinator

4 months ago

Columbus, United States Five Hundred Degrees Studio Full time
Job DescriptionJob Description

An Account Coordinator with 500&degree; plays a crucial role supporting the client-facing account services team. Account Coordinators assist with client communication, coordinating project tasks, and contributing to the overall success of client accounts.

We are looking for self-motivated and energetic professionals who are comfortable operating in a fast-paced agency environment. This individual’s attention to detail, organization, and ability to work collaboratively with various teams are crucial for ensuring the agency meets client expectations and achieves its business goals. As an agency, we pride ourselves on providing the gold standard of client service: service-oriented, organized & proactive, level-headed.

What You'll Do:

  • Day-to-day support of Account Services team; Assist account team members and directors in managing client relationships by responding to client inquiries, requests, and providing updates on project status
  • Coordinate and track the progress of projects, ensuring that all deliverables are completed on time and meet quality standards
  • Completing administrative tasks within defined timelines; such as:
    • Creating and updating change orders
    • Routing artwork/creative assets
    • Documenting client calls
    • Updating status
    • Entering estimates
  • Address any issues or challenges that arise during campaign execution, escalating them to the appropriate parties when necessary
  • Facilitate communication between various internal departments and external clients to ensure effective collaboration and seamless project execution

What You'll Need:

  • Associate or bachelor’s Degree with focus in communications, marketing or related field and/or 0-2 years relevant work experience
  • Must be fluent in MS Office Suite; Keynote fluency a plus
  • Strong verbal and written communication skills
  • Strong attention to detail and able to function is fast-paced, high-volume environment
  • Must be self-motivated and have strong, effective problem-solving skills
  • Prior agency experience a plus

Physical & Travel Requirements:

  • Ability to work in a fast-paced and sometimes high-pressure environment
  • Stamina to handle extended periods of sitting, standing, and walking
  • Availability to travel up to 15% of the year, as needed, to client locations, industry events, or other relevant destinations