Customer Service Representative

3 weeks ago

Columbia, United States Vector Security, Inc. Full time
Job DescriptionJob Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day If this is how you like to work, we’d like to invite you to join our team as our new Customer Service Representative

We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers and most of all, our team members.

Location: Columbia, MD

What You'll Do:

  • Serve as the primary contact between the customer and the company, providing real-time service, as well as post-installation technical support.
  • Schedule service appointments utilizing software for selecting appropriate technician and documenting any travel required.
  • Provide customer feedback to management to continuously improve the customer/end user experience.
  • Troubleshoot and resolve customer issues and complaints with the utmost care and respect by listening to their problems and assisting them to a satisfactory resolution.

What You'll Need:

  • High School Diploma or equivalent
  • 1-2 Years Customer Service
  • 1-Year of Troubleshooting over the phone preferred.
  • Demonstrated computer skills (minimum typing of 35 wpm) including email, web applications, etc.
  • Scheduling
  • Team Player
  • Microsoft Office
  • Listening
  • Ability to make an Impact.
  • An Enthusiastic Attitude
  • A Great Telephone Personality, including professional and friendly telephone etiquette.
  • Technical aptitude is a must.
  • Attention to detail, focus, and a sense of urgency.

What You'll Get:

We offer a “Total Rewards” package including:

  • Company provided laptop, headset, mouse, keyboard, docking station and two additional monitors
  • Competitive compensation with incentive eligibility
  • Medical, dental, and vision coverage
  • Company paid life and AD&D insurance.
  • FSA/HSA available
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Paid time off for vacation, sick days and floating holidays
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.

If you share these ideals, we’d love to hear from you

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

  • Customer Service Representative

    2 weeks ago

    Columbia, United States VPE Development Full time $42,500 - $53,000

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 days ago

    Columbia, United States VPExecs Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local neighborhoods by offering products and services from our energy clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store #1709 at 213 Business Loop 70 E. Columbia, MO 65203. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player...

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Veterans United Home Loans Full time

    Customer service, dependability, efficiency, and communication. Those are the skillsets of a successful Customer Service Representative at Veterans United.As a Customer Service Representative, you respond to inbound calls and guide the caller to the solution they need. Your calls may entail answering general loan questions, transferring to other departments,...

  • Customer Service Representative

    2 days ago

    Columbia, South Carolina, United States Spectrum Solutions Full time

    Our Vision: Delivering Exceptional Customer Experiences Spectrum Solutions, a leading provider of innovative solutions, is expanding its customer service team to support its growing international presence. As a key player in the industry, we are committed to equipping our customers with the best products and services. About the Role We are seeking a highly...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States U-Haul Full time

    Location: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    1 month ago

    Columbia, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...

  • Customer Service Representative

    4 days ago

    Columbia, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...

  • Customer Service Representative

    3 days ago

    Columbia, South Carolina, United States IMKO Full time

    Job DescriptionJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IMKO. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States ICONMA Full time

    Customer Service Representative- Location: Columbia, SC / Hybrid Duration: 6 months with possible contract to hire Description: Job Summary: The Client Representative role supports the Client contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail,...

  • Customer Service Representative

    2 months ago

    Columbia, United States U-Haul Full time

    Location: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    3 days ago

    Columbia, South Carolina, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Customer Service Representative

    3 months ago

    Columbia, United States American Wood Fibers Full time

    **For consideration:** Due to the nature of our raw materials and finished goods, AWF is a tobacco and smoke-free environment. **Reports to: Customer Service Supervisor** American Wood Fibers (AWF), a rapidly growing manufacturer of consumer and industrial products sold to other manufacturers and to pet, agricultural and home heating markets, seeks a...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States Len The Plumber Full time

    Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office! Are you someone who provides service with a smile? Do you enjoy working with...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States U-Haul Full time

    Location: 3975 Columbia Ave, Columbia, Pennsylvania 17512 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Motion LLC Full time

    SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...

  • Customer Service Representative

    3 days ago

    Columbia, Missouri, United States The Callaway Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Callaway Bank. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, building strong relationships, and helping them achieve their financial goals.Key ResponsibilitiesCustomer...

  • Customer Services Representative

    2 weeks ago

    Columbia, United States Watlow Full time

    Working at Watlow Are you looking for an opportunity to make a great living and be part of a thriving cross functional community? Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as...

  • Customer Service And Sales Representative

    3 months ago

    Columbia, United States Noble Marketing Full time

    Job DescriptionJob DescriptionThe entry-level Customer Service and Sales Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele and closing sales. The entry-level Customer Service and Sales Representative will provide product/service information, fulfill order requests, resolve any emerging...