SNAP Site Coordinator

3 weeks ago

Lakeland, United States Youth and Family Alternatives, Inc Full time
Job DescriptionJob DescriptionDescription:

WHY WORK AT YFA?

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.


Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.


No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.

Put your talents to use in a culture of care where you can make the world a better place.


This is a management position responsible for the supervision and coordination of quality services and staff of a SNAP® case management team focused on the provision of case management services in the SNAP® BOYS and GIRLS program.


Essential Functions:

  • Hire, supervise, discipline, and terminate staff in the SNAP® BOYS and GIRLS program.
  • Develop and implement the annual SNAP® work plan; participate in long-term planning.
  • Communicate regularly with Florida Network Staff for program consultation and fidelity monitoring.
  • Complete SNAP® Facilitator Training and other required trainings.
  • Facilitate SNAP® Groups and complete fidelity adherence checklists for weekly groups.
  • Coordinate with schools to deliver the SNAP® in Schools curriculum in 13-week cycles.
  • Ensure team pre- and de-briefing meetings occur for each SNAP® group session.
  • Manage the day-to-day operation of the SNAP® BOYS and GIRLS program.
  • Ensure all data and videos are entered into NETMIS, JJIS, ASEBA, and Dropbox within three business days.
  • Oversee client file accuracy, completeness, and timely updates.
  • Work nontraditional hours, including evenings, when Groups are scheduled.
  • Supervise volunteer coordination, including the selection, supervision, and evaluation of volunteers.
  • Liaise with community agencies, Law Enforcement, Child Welfare, School Boards, and other stakeholders.
  • Submit monthly invoices and monitor record-keeping quality and compliance with regulations.
  • Direct client data collection, assessments, and reporting to ensure SNAP® services meet outcome measures.
  • Coordinate team schedules to ensure client access to case management and other staff.
  • Attend weekly calls with Network staff to ensure program fidelity and address any programmatic issues.
  • Handle low-level crisis calls and situations, involving chain-of-command as necessary.
  • Communicate with agency staff for accurate and timely invoice submission to the Florida Network.
  • Provide direct services to the program, children, and families as needed.
  • Participate in community groups, meetings, and trainings as directed by leadership.
  • Maintain professional certification through continuing education.
  • Demonstrate sensitivity to cultural, community, family, and child needs.
  • Complete other assigned tasks or special projects.
  • Access protected health information when authorized and trained.

WHAT’S IN IT FOR YOU?

At YFA, we are as dedicated to our team members as we are to our mission YFA provides:

  • 14 Days of PTO, Incrementally Increasing Annually
  • 13 Paid Holidays
  • 5 Days Parental Leave
  • Medical, Dental, and Vision Insurance
  • Short-Term Disability and Long-Term Disability
  • Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
  • Paid Life Insurance
  • Legal Services
  • ID Monitoring
  • Pet Insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Immediate eligibility for 403b Savings Plan with match after 12 months
  • Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place

Requirements:

Education & Experience: A Bachelor’s degree in Social Work or a relevant human service degree required, a Master’s degree is preferred with a minimum of 5 years of experience in one or more of the following areas: social services, juvenile justice, court-involved youth/families, program management or administration, program monitoring.


Skills:

  • Excellent communications skills (verbal and written) are essential. A solid knowledge of the rules of grammar and punctuation are required.
  • Basic computer skills that allow for creating Word and Excel documents are required. The ability to upload videos to Dropbox and use Video Conferencing Programs like Zoom is required.
  • Must have knowledge of methods of compiling. Must have knowledge of problem solving techniques.
  • Must display professionalism in the day-to-day operations of the office, which includes response to feedback, direction, suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, promoting a cohesive working environment. Must also display professionalism in communications and on-going working relationship with outside agencies and organizations.
  • The physical demands and work environment characteristics described here are representative of those that an encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional lifting, up to 10 pounds of force occasionally may be required to move objects while performing the duties of this position.

Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.


Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

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