Housekeeper II

Maintains medical offices, common areas, and restrooms in Medical Center Clinic campus buildings in a clean and orderly condition.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• All MCC & Housekeeping Department Policies & Procedures are to be followed.
• The following must be checked and refilled every shift:
• Toilet paper dispensers
• Paper towel dispensers
• Soap dispensers
• Antibacterial gel dispensers
• Trash (other than recycle) is to be removed every shift from:

Clinical Departments: Non-Clinical Departments:

Lobbies Lobbies

Bathrooms Bathrooms

Kitchens Kitchens

Exam rooms

At all work stations

• Recycle trash is to be removed at least once a week on Friday, and more often as needed.
• The following must be wiped down/cleaned every shift:
• Sinks
• Countertops
• Mirrors
• Dispensers (toilet paper, paper towel, soap, antibacterial gel)
• Handicap railings
• Door knobs
• Light switches
• Computer monitors
• Comment card boxes
• Water fountains
• Elevator buttons
• Elevator walls and handrails
• Vending machine buttons and fronts
• Exam room table footsteps
• Glass doors by time clock at Doctors’ Call Center
• The following must be wiped down/cleaned according to schedules posted in individual Housekeeping Binders:
• Lobby/waiting room furniture
• Guest chairs throughout non-clinical areas
• Guest chairs in exam rooms
• Vents
• Baseboards
• Counters
• Door jams
• Tops of doors
• Copiers
• Fax machines
• Printers
• Blinds
• Window sills
• Check-in area windows/glass partitions
• Stairwells
• All rooms (exam rooms, bathrooms, kitchens, lobbies, waiting areas, etc.) and elevators, including elevator tracks are to be swept and mopped according to the schedules posted in individual Housekeeping Binders. Mats must be picked up and swept/mopped under according to the schedules posted in the individual Housekeeping Binders.
• All bio bags must be labeled properly, handled properly, and placed in the proper place for pick-up by the Trash Tech. No bio bags are to be placed directly onto the floor.
• Only sharps containers that are correctly closed, taped, and labeled are to be picked up for removal.
• All housekeeping carts must be neat and organized; trash and dirty linen must be removed from cart prior to putting away cart at the end of the shift. All unused chemicals that do not have a secure lid must be discarded at the end of the shift.
• All departments must be locked, and lights turned off after cleaning.
• All keys must be turned in at the end of the shift. No keys are to be taken home by any housekeeper.
• Attendance is required at all Housekeeping monthly meetings.
• Timely completion of any Housekeeping or corporate assigned training is required.
• Specific to Dayshift Housekeepers:
• 6:30am Housekeeper is responsible for collecting OR trash out of the OR circle at 9:30am. All OR trash is to be taken outside to the garbage bins. Clean and pull all trash in 4 bathrooms.
• 11:00am Housekeeper is responsible for collecting OR trash out of the OR circle at 11:00am. All OR trash is to be taken outside to the garbage bins. Clean and pull all trash in 3 bathrooms.
• 2:00pm Housekeeper is responsible for collecting all OR trash out of the OR circle at 2:30pm. All OR trash is to be taken outside to the garbage bins.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum education requirement 10th grade (High school diploma or GED preferred).

Minimum of one year of experience in a housekeeping-related position prior to hire.

If hired into Housekeeper I position, eligible for consideration for promotion to Housekeeper II position:

After completion of one year of experience at MCC, and

After a continuous one year period during which met expectations in all five job performance evaluation criteria and exceeding in at least one.

KNOWLEDGE, SKILLS AND ABILITIES

Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.

Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.

Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.

Proficient in use of English language both in written and verbal communication.

Must be able to communicate with individuals of varying socio-economic backgrounds.

Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Professional demeanor and recognition of privacy considerations for patients and families.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

Strength (Lift/Carry/Push/Pull): Light Medium (exerting up to 25 pounds of force on a consistent basis throughout the assigned work schedule)

Standing/Walking: Constant basis throughout the day

Ability to perform constant repetitive hands and finger motions.

Must have ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during a 5 to 8-hour period.

Must be able to walk, stoop, climb, lift, mop/vacuum large areas, push and pull as required to perform assigned tasks.

Must be able to ambulate as necessary in an eleven-story building and around a multi-building campus.

Talking (Must be able to effectively communicate verbally): Yes

Seeing: Yes

Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

Must exhibit stable work behaviors daily.

Must possess adequate individual coping skills.

Ability to remain calm and professional regardless of workload or time constraints.

Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT

Exposed to frequent and constant interruptions in daily functions/schedule.

May be required to work extended hours to meet department needs.

Working with and/or around chemicals, fumes, odors and dust.

Ability to work a flexible schedule including evening and weekend assignments.