Current jobs related to Director, Client Operations - Chicago - Publicis Media

  • Director of Client Integration and Operations

    2 weeks ago

    Chicago, Illinois, United States The Post At Mint Hill Llc Full time

    About the RoleThe Post At Mint Hill Llc is seeking a highly skilled and experienced Director of Client Integration and Operations to join our team. As a key member of our organization, you will be responsible for leading our client integration efforts and ensuring the successful implementation of our solutions.Key ResponsibilitiesLeadership and...

  • Director of Client Services

    2 weeks ago

    Chicago, Illinois, United States SEARCH Group Partners, Inc. Full time

    Job Title: Director of Client ServicesAbout the Role:We are seeking a highly skilled and experienced Director of Client Services to join our team at SEARCH Group Partners, Inc. As a key member of our organization, you will be responsible for leading and managing global client support, training, and enablement initiatives for our SaaS-based workforce...

  • Director of Client Services

    1 week ago

    Chicago, Illinois, United States SEARCH Group Partners, Inc. Full time

    Director of Client ServicesSEARCH Group Partners, Inc. is seeking a seasoned professional to lead our client services team. As Director of Client Services, you will be responsible for developing and executing comprehensive client service strategies that enhance customer engagement and satisfaction globally.Key Responsibilities:Develop and execute client...

  • Tax Director | Private Client

    2 weeks ago

    Chicago, United States Forvis Mazars, LLP Full time

    General Information Name: Tax - Director - Private Client Posting Title: Tax Director | Private Client Ref #: 2233474 Date Published: Monday, August 19, 2024 City: Oakbrook Terrace State: Illinois Country: United States Job Category: Tax Office: Chicago IL (Forvis) Advertised Location: US-IL-Chicago Working Time: Full Time Description & Requirements Forvis...

  • Tax - Director - Private Client

    1 month ago

    Chicago, United States FORVIS Full time

    General information Name Tax - Director - Private Client Posting Title Tax Director | Private Client Ref # 2232986 Date Published Tuesday, July 9, 2024 City Oakbrook Terrace State Illinois Country United States Job Category Tax Office Chicago IL (Forvis) Advertised Location US-IL-Chicago,...

  • Client Director

    2 days ago

    Chicago, Illinois, United States Thegradcafe Full time

    Job DescriptionWe are seeking a highly skilled Client Director to join our team at Thegradcafe. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional results.Key Responsibilities:Develop and execute strategic plans to meet client...

  • Client Solutions Director

    1 week ago

    Chicago, Illinois, United States Hearst Full time

    {"title": "Client Solutions Director", "subtitle": "Transform Experiences", "content": "At Hearst, we're committed to transforming experiences for our clients and their customers. As a Client Solutions Director, you'll play a key role in driving revenue growth and client satisfaction for our portfolio of clients.With a strong background in client services...

  • Tax Director | Private Client

    3 weeks ago

    Chicago, United States Forvis Mazars, LLP Full time

    General InformationName: Tax - Director - Private ClientPosting Title: Tax Director | Private ClientRef #: 2233474Date Published: Monday, August 19, 2024City: Oakbrook TerraceState: IllinoisCountry: United StatesJob Category: TaxOffice: Chicago IL (Forvis)Advertised Location: US-IL-ChicagoWorking Time: Full TimeDescription & RequirementsForvis Mazars'...

  • Tax Director

    1 week ago

    Chicago, United States Forvis Mazars, LLP Full time

    General information Name Tax - Director - Private Client Posting Title Tax Director - Private Client Ref # 2233698 Date Published Thursday, September 12, 2024 City Oakbrook Terrace State Illinois Country United States Job Category Tax Office Chicago IL (Forvis) Advertised Location US-IL-Chicago Working time Full Time Description &...

  • Tax Director | Private Client

    4 weeks ago

    Chicago, United States Forvis Mazars, LLP Full time

    General informationNameTax - Director - Private ClientPosting TitleTax Director | Private ClientRef #2233474Date PublishedMonday, August 19, 2024CityOakbrook TerraceStateIllinoisCountryUnited StatesJob CategoryTaxOfficeChicago IL (Forvis)Advertised LocationUS-IL-Chicago, US-IL-ChicagoWorking timeFull TimeDescription & Requirements Forvis Mazars' Private...

  • Director of Client Services

    3 weeks ago

    chicago, United States SEARCH Group Partners, Inc. Full time

    SEARCH Group Partners, a premier recruiting firm, is looking for Director of Client Services for one of our SaaS clients located in Chicago, IL. Hybrid work schedule.Successful individual will be responsible for leading and managing global client support, training, and enablement initiatives for our SaaS-based workforce management. This role will drive...

  • Director of Client Services

    4 weeks ago

    Chicago, United States SEARCH Group Partners, Inc. Full time

    SEARCH Group Partners, a premier recruiting firm, is looking for Director of Client Services for one of our SaaS clients located in Chicago, IL. Hybrid work schedule.Successful individual will be responsible for leading and managing global client support, training, and enablement initiatives for our SaaS-based workforce management. This role will drive...

  • Director of Client Services

    4 weeks ago

    Chicago, United States SEARCH Group Partners, Inc. Full time

    SEARCH Group Partners, a premier recruiting firm, is looking for Director of Client Services for one of our SaaS clients located in Chicago, IL. Hybrid work schedule.Successful individual will be responsible for leading and managing global client support, training, and enablement initiatives for our SaaS-based workforce management. This role will drive...

  • Director of Client Services

    1 day ago

    chicago, United States SEARCH Group Partners, Inc. Full time

    SEARCH Group Partners, a premier recruiting firm, is looking for Director of Client Services for one of our SaaS clients located in Chicago, IL. Hybrid work schedule.Successful individual will be responsible for leading and managing global client support, training, and enablement initiatives for our SaaS-based workforce management. This role will drive...

  • NetSuite Client Director

    4 days ago

    Chicago, Illinois, United States Spaulding Ridge Full time

    NetSuite Client DirectorSpaulding Ridge is a leading advisory and IT implementation firm that helps global organizations achieve financial clarity and drive profitable revenue growth. We believe that all business is personal, and our relationships with clients, partners, and team members are at the heart of our values.We are seeking a seasoned NetSuite...

  • Director, Client Solutions

    3 weeks ago

    Chicago, Illinois, United States Aon Hewitt Full time

    About the RoleAon Hewitt is seeking a highly skilled and experienced professional to fill the position of Director, Client Advocacy – Accounting. This individual will be responsible for overseeing premium and pro rata activity on behalf of ceding companies and reinsurers, managing offshore teams as needed, and assisting high revenue-generating clients with...

  • Director of Operations

    2 days ago

    Chicago, Illinois, United States Allied Universal® Full time

    Job Title: Director of OperationsAt Allied Universal, we are seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing all account managers and on-site scheduled, managed business in a Mega Market.Key Responsibilities:Set the tone for a positive and...

  • Director of Project and Client Management

    1 week ago

    Chicago, Illinois, United States Summit Bridge Partners Full time

    Job Title: Director of Project and Client ManagementType of Employment: Full-TimeLocation: Chicago, ILCompensation: $90,000 plus bonusAbout the Job:The Director of Project and Client Management will oversee the client management team, be responsible for all new client project implementation, and work closely with our operations center, IT team, quality team,...

  • Tax Director

    15 hours ago

    Chicago, United States Forvis Mazars, LLP Full time

    General information Name ...

  • Tax Director

    2 weeks ago

    Chicago, United States Forvis Mazars, LLP Full time

    General information Name ...

Director, Client Operations

4 months ago

Chicago, United States Publicis Media Full time
Job DescriptionJob DescriptionCompany Description

Infinite Roar is a full-service, brand-building, modern media powerhouse, seamlessly combining the agility and personalized attention of a boutique agency with the unrivaled resources and expertise of a global leader.

Fiercely devoted to partnering with ambitious brands driven by an insatiable hunger for growth, we harness the immense power of the Publicis Media network to drive better outcomes overnight.

At Infinite Roar, we're driven by the exhilaration of the hunt and the triumph of the catch, all the while serving as faithful guardians of our brand we serve. It’s an evocation of our heritage as a "king of the jungle," as well as a recognition of the need of aspiring leaders to outshout the competition without having to outspend it.

Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise in the market, Infinite Roar delivers boutique service and insights alongside world-class buying clout, research and tools, and results.

Job Description

Overview: 

The Operations Director is an integral role within the Infinite Roar team, responsible for monitoring and building internal operational processes throughout the account. The Operations Director will also be responsible for monitoring and enhancing a reporting tool used heavily throughout the account. Data integrity is of upmost importance, so a keen eye for detail and forward thinking are key attributes required for this position. 

 
Role Objectives: 

  • Work alongside the planning, investment, operations, finance, and reconciliation teams to execute the end-to-end financial management process inclusive of budget authorization, client billing, supplier invoice reconciliation and payment, and compliance with internal/external audit requirements 

  • Partner with Finance and Procurement teams to deliver financial reporting and tracking (e.g. monthly analysis of planned vs. actual spend, delivery reporting, etc.) 

  • Manage the tools, systems, and process that enable sound financial operations including planning/investment team support and training 

  • Build strong relationships with internal stakeholders and groups, facilitating synergy between the planning and activation functions that manage day-to-day client business 

  • Build and develop relationships with client business directors and brand teams, ensuring that client and overall data proposition is relevant and aligns with strategy direction 

  • Drive a culture of always-on, data-driven decision making that will institutionalize the use of consumer-driven analytics in media and marketing investment planning 

  • Grow product delivery and agency revenue organically by cross-selling and up-selling value-add analytical products across client divisions, markets & categories 

  • Scope and direct advanced analytics projects to ensure that the deliverables are designed to answer valuable client and media team questions, and that timelines and scope are adhered to 

Qualifications

  • The candidate must have 6-8 years of experience consulting with clients on making strategic investment decisions to improve business results 

  • Must have a firm grasp of the end-to-end planning/buying process and how the various agency and client functions work together within that process 

  • The successful candidate will have experience and expertise in how to intersect consulting skills, data, advanced analytics and marketing strategy to drive and improve clients’ business results 

  • Senior resource must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever-changing marketing environment 

  • Strong client management/consultative experience both presenting and resolving issues 

  • Extensive experience leading and managing marketing technology projects from ideation through installation 

  • Strong critical thinking and problem solving skills; demonstrated ability to mine data for relevant and actionable insights 

  • Solid communication skills, able to write clearly, speak professionally, and convey complex technical concepts to a non-technical audience 

  • Strong understanding and experience with digital media buying, KPI development, and technology practices during campaign planning and execution 

  • Demonstrated experience with programmatic audience buying concepts and execution 

  • Must have demonstrable quantitative skills and the ability to dig into the numbers when necessary 

  • Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing-effectiveness territories 

  • Must have a strong attention to detail, and be able to quality-check their teams’ work to ensure data anomalies and mistakes are caught prior to delivery to the client teams 

  • The role requires strong management capabilities, operational as well as strategic, to ensure that guidance is given to all teams on enhancing the product as the account matures 

  • Must be outgoing and able to integrate with fast-paced Planning and Activation teams 

  • Requires the ability to cultivate excellent relationships with technology and research partners 

  • Proven history of meeting deadlines in a fast-paced environment 

  • Hands-on problem solving abilities and a “can do” approach (someone who is a both a thinker and a doer) 

 



Additional Information

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. 

All your information will be kept confidential according to EEO guidelines.

24-7817