Current jobs related to Customer Success Representative - Plano - HAI, inc

  • Customer Success Representative

    1 month ago

    Plano, United States ABCorp NA Inc. Full time

    Customer Success Representative JOB SUMMARY: Are you looking to jump start your career as part of a dynamic client services team? ABCorp is actively seeking candidates for a Customer Success position. We are looking for individuals with a positive attitude, who are highly motivated self-starters. Candidates with strong communication skills, outstanding phone...

  • Customer Success Representative

    4 weeks ago

    Plano, Texas, United States ABCorp NA Inc. Full time

    Job SummaryABCorp NA Inc. is seeking a highly motivated and detail-oriented Customer Success Representative to join our dynamic client services team. As a key member of our team, you will be responsible for managing client orders from receipt to delivery, coordinating with various departments, and ensuring exceptional customer satisfaction.Key...

  • Customer Success Representative

    1 week ago

    Plano, Texas, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level and build a business that generates system-driven income?As a Customer Success Representative with Symmetry Financial Group, you'll have the opportunity to work with clients who are genuinely interested in our services, and enjoy uncapped income potential...

  • Customer Success Representative

    1 week ago

    Plano, Texas, United States ABCorp NA Inc. Full time

    Job DescriptionABCorp NA Inc. is seeking a highly motivated and detail-oriented Customer Success Representative to join our dynamic client services team. As a key member of our team, you will be responsible for managing client orders from receipt to delivery, coordinating with various departments, and ensuring exceptional customer satisfaction.Key...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States Imperva Full time

    Join Imperva's Cybersecurity TeamWe're seeking a highly skilled Cybersecurity Professional to join our team as a Customer Success Manager. As a key member of our customer-facing team, you will be responsible for ensuring high customer satisfaction and account success.Key Responsibilities:Develop and execute account plans to drive customer adoption and...

  • Customer Success Professional

    1 month ago

    Plano, Texas, United States Lucernex Full time

    Customer Success ManagerLucernex is a dynamic and fast-growing SaaS company that has achieved significant success in the market. We are a leader in our space and strive to add highly motivated and talented individuals to our team.This is an exciting opportunity to join our Customer Success Team and make a real impact on our customers' success. As a Customer...

  • Customer Success Manager II

    1 month ago

    Plano, Texas, United States Denali Full time

    Job Title: Customer Success Manager IIAbout the Role:Denali is seeking a highly skilled Customer Success Manager II to join our team. As a key member of our customer success organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve success with our solutions, and driving overall customer...

  • Customer Success Manager II

    3 months ago

    Plano, United States Denali Full time

    Benefits: The company offers medical, dental, vision, short and long-term disability, life insurance, the ability to participate in 401K and paid time off as applicable.Summary of Position:The Customer Success Manager II (CSM II) will be responsible for building and maintaining strong relationships with customers, ensuring they achieve success with our...

  • Customer Success Manager

    1 month ago

    Plano, United States Tipalti Full time

    As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will be the primary point of contact for our customers, responsible for creating raving Tipalti fans by building and maintaining strong, long-lasting relationships. Your focus will be on the health of your...

  • Customer Success Manager

    1 week ago

    Plano, Texas, United States Lucernex Full time

    Job Title: Customer Success ManagerWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Lucernex. As a key member of our Customer Success Team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their long-term success and satisfaction with our products and...

  • Customer Success Manager

    1 month ago

    Plano, Texas, United States Tipalti Full time

    About the RoleThis is a unique opportunity to join a fast-growing organization and have a hand in expanding the Customer Success (CS) Team footprint. In this role, you will be responsible for growing and managing a team that will own the health, retention, engagement, and adoption of our product with our mid-sized customers.Key ResponsibilitiesPartner with...

  • Customer Success Manager

    1 month ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Potential with PathSpotAt PathSpot, we're revolutionizing the food industry with cutting-edge technology that detects foodborne illnesses in real-time. As a Customer Success Manager, you'll play a crucial role in driving customer success and growth.Key Responsibilities:Build and maintain...

  • Customer Success Manager

    3 weeks ago

    Plano, Texas, United States A-SAFE USA Full time

    Job Title: Customer Success ManagerThe Customer Success Manager role is a critical position within our organization, responsible for driving customer satisfaction and retention. This individual will be the primary point of contact for our key customers, ensuring their needs are met and exceeded.Key Responsibilities:Develop and execute customized plans to...

  • Customer Success Manager

    4 weeks ago

    Plano, Texas, United States FinThrive Full time

    About FinThriveFinThrive is a leading provider of innovative healthcare solutions, dedicated to advancing the healthcare economy. Our mission is to deliver exceptional customer experiences and drive business growth through strategic partnerships.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our...

  • Customer Success Manager

    1 day ago

    Plano, Texas, United States Lucernex Full time

    About the Role: We are seeking a highly motivated and results-driven Customer Success Manager to join our team at Lucernex. As a key member of our Customer Success Team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their long-term success and satisfaction with our products and services.Key...

  • Customer Success Manager

    4 weeks ago

    Plano, United States Dell Technologies Full time

    Customer Success Manager - Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations,...

  • Customer Success Professional

    3 weeks ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer PotentialAt PathSpot, we're revolutionizing the food industry with cutting-edge technology that detects foodborne illnesses in real-time. As a Customer Success Manager, you'll play a pivotal role in driving customer success and growth across our enterprise brands.Key Responsibilities:Build...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer PotentialAt PathSpot, we're on a mission to revolutionize the food industry with cutting-edge technology. As a Customer Success Manager, you'll play a crucial role in driving customer growth and satisfaction.Key Responsibilities:Build and maintain strong relationships with customers to...

  • Customer Success Manager

    4 weeks ago

    Plano, United States A-SAFE USA Full time

    The CSM role is responsible for retaining and growing existing customer relationships within R, but mainly M and K customer base, onboarding and supporting new customers ensuring their success with products and services. The role is desk based. Responsibilities: Retain and nurture Regional, Major and Key customer relationships providing post-sale support...

  • Customer Success Specialist

    4 weeks ago

    Plano, Texas, United States Integer Holdings Corporation Full time

    Job Title: Customer Success SpecialistAt Integer Holdings Corporation, we are committed to creating a culture that unifies and positions our company for long-term success. As a Customer Success Specialist, you will play a critical role in achieving this goal by focusing on our customers' success, innovation, collaboration, inclusion, candor, and...

Customer Success Representative

3 months ago

Plano, United States HAI, inc Full time
Job DescriptionJob Description

The Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and up lifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

Responsibilities of the Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions


Requirements of the Customer Success Representative:

  • Prior sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills
     


#LI-Onsite

Powered by JazzHR

rAzyHj8BvL