Bookkeeping Manager

4 weeks ago


Florence, United States ACS Technologies Full time
Job DescriptionJob Description

Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.

The Manager of Bookkeeping Services (MBS) leads an external-facing team of bookkeepers, payroll administrators, and onboarding staff who support our clients’ bookkeeping and payroll needs. The MGS manages client relationships and ensures a seamless onboarding process and client experience. The MBS will also work with sales, engaging in activities to expand and develop ACST’s business.


What You’ll Do:

  • Manages client relationships, ensuring satisfaction and addressing any concerns promptly. Ensures compliance with accounting regulations, company policies, and bookkeeping industry standards and implements/maintains quality control measures to maintain high service standards.

  • Sets business objectives for the bookkeeping services unit, develops budgets, defines key performance indicators (KPIs), and establishes measurement mechanisms.

  • Oversees sales activities, engaging as needed. Initiates and manages the process of client engagement, including preparing and presenting proposals.

  • Implements and continually improves processes to enhance efficiency and effectiveness

  • Acts as the primary point of contact and liaison between the bookkeeping services team and internal departments ensuring collaboration.

  • Drives business development initiatives.

  • Develops and implements customer strategies, processes and procedures based on organizational needs.

  • Collaborates with cross-functional teams, including sales, marketing, and technology, to achieve organizational goals.


What We’re Looking For:

  • Bachelor’s degree in accounting, finance, business administration, or related field with 6 years of progressive experience, including at least 3+ years of supervisory responsibilities, preferably with project management. Masters level education or certifications (CPA, CMA) are preferred.

  • Specialized knowledge in accounting software (church financials, non-profit, or similar) or industry-specific regulations is advantageous.

  • Demonstrated decision-making and negotiation skills.

  • Excellent communication skills for interacting with clients, vendors, and internal stakeholders.

  • Strong problem-solving abilities and analytical skills.

  • Proven track record of building and nurturing positive relationships with clients and internal teams.

  • Ability to analyze data and construct business cases to support proposed actions.


Why You Want to Work Here:

  • Outstanding benefits package, including 6% 401(k) match

  • Free Wellness Clinic staffed by a Nurse Practitioner

  • A caring, friendly work environment

  • The opportunity to positively impact ministries

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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