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Hotel Front Desk Night Auditor

3 months ago

Florence, United States Homewood Suites by Hilton Florence Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Process additional administrative, bookkeeping. and accounting procedures as required
•Make sure every hotel guest has a pleasant stay
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications

•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•High school diploma or equivalent required; some college preferred
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Excellent customer service and communication skills are required
•Flexible overnight hours are required