Hotel Front Desk Night Auditor

1 week ago


Florence, Kentucky, United States Homewood Suites by Hilton Florence Full time
Our property is seeking a night auditor to join our growing group of hospitality professionals.

The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.

Previous hotel experience is not required but guest service experience is highly preferred.

If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.


Responsibilities:

  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Make sure every hotel guest has a pleasant stay
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications:
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • High school diploma or equivalent required; some college preferred
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Excellent customer service and communication skills are required
  • Flexible overnight hours are required Compensation: $13 - $14.50 an hour based on experience

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