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Hotel Front Desk Night Auditor
1 week ago
The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Process additional administrative, bookkeeping. and accounting procedures as required
- Make sure every hotel guest has a pleasant stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications:
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- High school diploma or equivalent required; some college preferred
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Excellent customer service and communication skills are required
- Flexible overnight hours are required Compensation: $13 - $14.50 an hour based on experience
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