Training Specialist
4 weeks ago
At Ninety, we’re relentlessly focused on building great companies.
Ninety is an innovative, cloud-based platform that provides leadership teams with everything they need to build focused, aligned, and thriving organizations.
Our platform not only simplifies the hard work associated with building great organizations but organizes, stores, and makes easily accessible all the associated information.
As Ninety continues to experience exceptional growth, we are looking to bring on a Training Specialist on the Product Education team who is specifically responsible for helping our clients achieve their goals. This is accomplished by creating and instructing on world-class learning material educating clients on best practices and advising how they should be connecting various aspects of their business using our software. This position reports directly to the Product Education Manager, working in collaboration with other content creators, product development, client success, marketing, and other cross-functional teams.
To be successful in this role, you must have:
- Experience in instructional design and developing instructor-led and on-demand content
- Knowledge of learning experience design methodologies and a proven ability to craft and deliver learning content that is effective and engaging
- Samples of learning material demonstrating your ability to solve learner needs using your strong design and development skills, attention to detail, and a sophisticated aesthetic
- Familiarity scoping, designing, testing, building, launching, and facilitating learning experiences
- Proficiency in managing, analyzing, and reporting on learner analytics, including engagement, performance, and efficacy data
- A desire to always wonder how we might do things in new ways that scale and improve the learner experience
- The ability to manage time effectively, work independently, and be self-motivated
- Attributes aligning with our Core Values — GSSD (Get Smart Stuff Done), Team, Resilient, Inquisitive, Best, and Extra Mile
Your key responsibilities:
- Create and deliver effective training experiences to improve the client onboarding experience
- Design and develop engaging and effective learning programs, courses, and materials that align with organizational objectives
- Work with internal teams to define learning requirements and goals
- Experiment and iterate often, gathering early feedback and taking action
What success looks like:
- Content is developed and prioritized correctly, based on product roadmap priorities and productivity targets
- As an instructor, you are engaging, authentic, and humane
- Efficacy measurements reflect the successful use of the Ninety platform and concepts
- Known for building, managing, and facilitating best-in-class content that helps teams build great companies and individuals become better and better versions of their best selves
- All content adheres to Ninety’s style guide (including standards of voice, style, branding, terminology, and so on)
- A high level of credibility and partnering collaboratively with business leaders
- Effectively using agile events such as backlog review, sprint planning, and retrospective
Preferred qualifications:
- Bachelor's degree in learning design, educational technology, education, or equivalent experience
- Strong understanding of instructional design methodologies and learning science
- Experience educating clients in a SaaS organization
- Experience using Articulate Storyline 360 (including project variables)
- Experience with basic video and audio production and developing scripts
- Ninety’s focus on helping organizations focus, align, and thrive isn't just for our clients. We also believe deeply in helping our team members flourish. At Ninety, we focus on attracting, developing, and retaining our kind of great people. How?
- We believe in Work From Anywhere, giving our employees the freedom and flexibility to work from wherever they need to live their best life.
- As-needed vacation. Don’t worry about punching the clock or losing days.
- Health and Dental insurance with employer contribution toward premiums
- Employer Paid Life insurance and Long Term Disability Coverage
- HSA, FSA, and DCFSA accounts available.
- Productivity/Wellness allowance.
- Generous Paid Parental Leave
- Professional development allowance.
- Technology allowance.
- Company gatherings with travel allowance.
- Why we love doing what we do: Small to midsize businesses are the foundation of almost every healthy community. They provide not just employment but also opportunities for people to learn, grow, and become leaders who take responsibility for the well-being of the community.
- Our Core Values:
G…Get Smart Stuff Done
T…Teamwork
R…Resilient
I… Inquisitive
B…Best
E…Extra Mile
The “Seat” we have open:
Once we’re confident we have someone who is a great Core Values fit and well suited for the Seat they’re in, we provide a high degree of autonomy so they can master their Seat by leveraging their Competency, Commitment, and Capacity to take on more and more responsibility.
If the above sounds appealing to you, we invite you to apply and see if you’re the right person to help us help companies achieve real, healthy, and sustainable growth
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