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Hotel Front Desk Night Auditor

4 months ago

Kansas City, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time
Job DescriptionJob DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:

15 - 17 hourly

Responsibilities:
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Ensure all guests feel they are having an exceptional experience at the property
Qualifications:
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • High school diploma or equivalent required; some college preferred
  • Great communications. and excellent customer service skills are required
  • Overnight shift; requires flexible hours
About Company

Fairfield Inn and Suites in Kansas City Downtown Union Hill will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure. Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, microwave, and mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.