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Night Auditor

2 months ago

Cathedral City, California, United States Aimbridge Hospitality Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.

Key Responsibilities
  • Front Desk Operations: Manage the front desk during the overnight shift, ensuring that all guest requests are handled promptly and efficiently.
  • Guest Services: Provide exceptional guest service, responding to guest inquiries, and resolving any issues that may arise.
  • Administrative Tasks: Perform various administrative tasks, including balancing transactions, preparing daily reports, and conducting security walks.
  • Communication: Maintain effective communication with other hotel staff, including housekeeping, maintenance, and management.
  • Problem-Solving: Identify and resolve problems in a timely and efficient manner, ensuring that guest satisfaction is maintained.
Requirements
  • Experience: At least 1 year of progressive experience in a hotel or a related field.
  • Education: High School diploma or equivalent required.
  • Skills: Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Knowledge: Knowledge of accounting principles and basic arithmetic functions.
Benefits
  • Competitive Salary: A competitive salary, with opportunities for advancement.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and employee assistance programs.
About Us

Aimbridge Hospitality is a leading hotel management company, with a portfolio of over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional service to our guests and creating a positive work environment for our associates.