Current jobs related to Tier 1 Support Technician - San Diego - Irvine Technology Corporation

  • Support Desk Specialist Tier 1 and Tier 2

    7 days ago

    San Diego, United States Vaco Full time

    Support Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role...

  • Support Desk Specialist Tier 1 and Tier 2

    1 week ago

    San Diego, United States Vaco Full time

    Support Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role...

  • IT Support Technician Tier 2

    3 weeks ago

    San Antonio, United States Bowman Williams Full time

    We are a Cloud/Managed Services Provider of technology solutions such as IT services, cybersecurity, cloud services, mobility solutions, unified communications, consulting, and support. Due to expansion, we are seeking an IT Support Technician Tier 2 (MSP) to help with escalated tickets and some light project-based work.IT Support Technician Tier 2 (MSP)...

  • Tier 2 Technician

    2 days ago

    San Antonio, United States Apex Systems Full time

    Title: Tier 2 Technician Location: San Antonio, Texas - onsite 100%Contract: 6 month contract with high possibility for extensions Schedule: Monday through Friday 8am to 5pm CSTPay: $15-16/hr on W2, paid weekly Apex Systems is looking for multiple Tier II Technicians to support one of our largest government clients. Minimum QualificationsMust be able and...

  • Tier 1 Application Support Specialist

    2 weeks ago

    San Antonio, Texas, United States Peraton Full time

    Key Responsibilities:Peraton is in search of a Tier 1 Application Support Specialist. The Tier 1 Application Support Specialist plays a crucial role in delivering first-line Service Desk assistance to all users within the Military Health Systems (MHS). This position necessitates a solid understanding of the applications supported in the MHS ecosystem, along...

  • Help Desk Technician

    1 month ago

    San Diego, United States IT Managed Services Full time

    Job DescriptionJob DescriptionJob Description:The Help Desk Technician is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:IT support relating to technical issues...

  • AV Tier II Technician

    2 weeks ago

    San Francisco, United States EOS Full time

    Job DescriptionJob DescriptionWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are...

  • AV Tier II Technician

    1 week ago

    San Francisco, United States EOS Full time

    Job DescriptionJob DescriptionWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are...

  • Tier 1 Technical Support Specialist

    2 weeks ago

    San Diego, United States Platform Science Full time

    One Team We proudly welcome people of various backgrounds, abilities, and perspectives to join us in creating a better road for the future Resiliency Work with a team that thinks outside the box to come up with innovative solutions **Leading by example** We offer lots of learning opportunities, including leadership training, demo days, guest speaker visits,...

  • Audio Visual Tier II Technician

    1 week ago

    San Francisco, United States EOS Full time

    Job DescriptionJob DescriptionWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are...

  • Tier 1 Help Desk Analyst

    2 months ago

    San Antonio, United States SecuriGence LLC Full time

    Job DescriptionJob DescriptionJob Title: Tier 1 Help Desk AnalystLocation: San Antonio, TexasClearance Level: Secret Clearance. Top Secret Preferred.SummaryWe deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk...

  • Autism Support Behavior Technician

    1 week ago

    San Diego, California, United States Center for Learning and Autism Support Services (CLASS) Full time

    Position OverviewThe Center for Learning and Autism Support Services, Inc. (CLASS) is committed to enhancing the lives of children diagnosed with autism spectrum disorder (ASD) through the application of Applied Behavior Analysis (ABA). We are currently seeking dedicated Behavior Technicians/Therapists to provide direct, individualized support to children in...

  • Tier 1 Technical Support Technician

    3 months ago

    San Francisco, United States Swinerton Full time

    J9757 POSITION RESPONSIBILITIES AND DUTIES: • Receive and screen incoming requests from internal customers via telephone, email, chat or website, and properly identify services to be performed • Log, track, and resolve requests via ticketing system • Maintain or exceed Service Level Agreement to business customers • Provide consistent communication...

  • Customer Support Technician

    1 week ago

    San Antonio, Texas, United States Peraton Full time

    Position Overview Peraton is a pioneering national security organization dedicated to missions of significance that span across the globe and reach the farthest corners of the universe. As a premier mission capability integrator and transformative IT service provider, we offer reliable, distinctly advanced solutions and technologies to safeguard our...

  • Mechanical Engineering Technician 1

    2 weeks ago

    San Diego, California, United States Software Technology Inc Full time

    Job OverviewPosition: Mechanical Engineering Technician 1Pay Range: $$$ - $$$/hourBill Rate: $$$ - $$$/hourCompany Overview: Software Technology Inc is a leading player in the global medical technology sector, dedicated to enhancing health outcomes through innovative solutions. Our mission is to support healthcare professionals by developing advanced...

  • Software Support Technician

    2 weeks ago

    San Diego, United States CAMP Full time

    OverviewCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a "SaaS plus" model and we...

  • Behavioral Support Technician

    2 weeks ago

    San Diego, California, United States HealthPRO Heritage Full time

    OverviewWe are seeking a dedicated Behavior Therapist or Behavioral Support Technician to join our team at HealthPRO Heritage. This role is essential for providing Pediatric Behavior Therapy in a supportive environment where you can thrive and contribute to meaningful change in children's lives.At HealthPRO Heritage, we prioritize a workplace culture built...

  • Manufacturing Technician 1

    3 days ago

    san diego, United States Planet Pharma Full time

    Manufacturing Technician 1Pay Rate: 17.25 - 21.75 per hr 3 month extendable CONTRACTSan Diego, CAREQUIRED:HS Diploma1 year of related work experience Responsibilities:Follow all the clients safety protocols and practices Production Ground Rules PGR and immediately report any safety incidences.Perform a wide variety of assigned manufacturing tasks to produce...

  • Manufacturing Technician 1

    3 days ago

    san diego, United States Planet Pharma Full time

    Manufacturing Technician 1Pay Rate: 17.25 - 21.75 per hr 3 month extendable CONTRACTSan Diego, CAREQUIRED:HS Diploma1 year of related work experience Responsibilities:Follow all the clients safety protocols and practices Production Ground Rules PGR and immediately report any safety incidences.Perform a wide variety of assigned manufacturing tasks to produce...

  • Manufacturing Technician 1

    4 days ago

    San Diego, United States Planet Pharma Full time

    Manufacturing Technician 1Pay Rate: 17.25 - 21.75 per hr 3 month extendable CONTRACTSan Diego, CAREQUIRED:HS Diploma1 year of related work experience Responsibilities:Follow all the clients safety protocols and practices Production Ground Rules PGR and immediately report any safety incidences.Perform a wide variety of assigned manufacturing tasks to produce...

Tier 1 Support Technician

2 months ago

San Diego, United States Irvine Technology Corporation Full time
Job DescriptionJob Description

Tier 1 Support Technician (Onsite, Part-Time)

We have an immediate need for a contract Tier 1 Support Technician to join a leading nationwide IT services company. The Tier 1 Support Technician possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, is passionate about providing an outstanding support experience for our customers, and can resolve issues related to desktop, server, solutions, and application technologies.

Location: San Diego, CA (Onsite)

This job expects to pay about $35 - 40 per hour plus benefits. Hours are projected to be 4-8 hours per day, 1-2 days per week.

What You Will Do:

  • Applies customer service and technical knowledge to assist clients with computer and system issues
  • Listens and seeks to fully understand client requests to exceed expectations of service
  • Conducts research, system administration and troubleshooting to understand our clients’ infrastructure needs
  • Utilizes company provided training, tools, mentors, and ongoing learning to resolve issues and expand skills
  • Ensures response times are quick and effective to appropriately resolve requests
  • Tracks and documents in our ticketing system and builds a knowledge base of client environments
  • Communicates progress updates to clients and internal team members that have been or may be affected by the issue
  • Coordinates referrals to technical, professional, or service personnel depending on the repair, training, service, or software issue
  • Follows up with clients when the issue has been resolved and documents the success in our ticketing system
  • Completes projects and tasks as assigned by management
  • Actively participates in learning and is a self-advocate for promotion opportunities

What Gets You The Job:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of IT support experience; 2+ years customer service with demonstrated IT knowledge may be substituted
  • Knowledge of systems and applications used to support a call center environment
  • Basic to intermediate knowledge of general computing in a company infrastructure
  • Experience with current desktops, laptops, servers, and networking
  • Experience with current Windows Desktop Operating Systems
  • Experience with Windows Active Directory (User Management/Administration/Group Policy)
  • Experience with common desktop applications including Microsoft Office Suite
  • Strong verbal and written communication and listening skills

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development Join us. Let us catapult your career

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.