Help Desk Support Specialist

3 weeks ago


Irvine, United States NavitsPartners Full time
Job DescriptionJob Description

Help Desk Support Specialist

Responsibilities:

  • Manage incoming help requests from users via phone and email in a professional manner.
  • Document user information and the nature of their issues.
  • Prioritize and schedule support requests, escalating to experienced staff when necessary.
  • Maintain records of the help desk support process and resolutions.
  • Use online resources to support troubleshooting and issue resolution.

Must have knowledge and experience:

  • Dell and VMware product expertise.
  • Experience with incident response.
  • Security experience.
  • Willing to travel to client locations on short notice.


  • Irvine, United States NavitsPartners Full time

    Help Desk Support SpecialistResponsibilities: Manage incoming help requests from users via phone and email in a professional manner. Document user information and the nature of their issues. Prioritize and schedule support requests, escalating to experienced staff when necessary. Maintain records of the help desk support process and resolutions. Use online...


  • Irvine, California, United States Balboa Technologies Full time

    Company OverviewBalboa Technologies is a leading provider of managed IT services to businesses in Southern California.Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team in Irvine, CA. As a Help Desk Technician, you will be responsible for providing technical support, troubleshooting, and managing Office365 and similar web-based...

  • Help Desk Technician

    1 month ago


    Irvine, United States Balboa Technologies Full time

    Company DescriptionBalboa Technologies offers managed IT services to companies in Southern California. Balboa provides end-to-end white glove customer service to their clients. Role DescriptionThis is a full-time on-site role for a Help Desk Technician at Balboa Technologies in Irvine, CA. The Help Desk Technician will be responsible for providing technical...

  • Help Desk Technician

    1 month ago


    Irvine, United States Balboa Technologies Full time

    Company DescriptionBalboa Technologies offers managed IT services to companies in Southern California. Balboa provides end-to-end white glove customer service to their clients. Role DescriptionThis is a full-time on-site role for a Help Desk Technician at Balboa Technologies in Irvine, CA. The Help Desk Technician will be responsible for providing technical...


  • Irvine, California, United States Navy Times Full time

    Administrative Support Specialist - Front Desk OperationsNavy Times, a prominent organization in the media sector, is in search of an Administrative Support Specialist to oversee front desk operations. This position is essential for ensuring smooth communication and administrative efficiency within the office environment.Managing incoming calls, relaying...


  • Irvine, California, United States Navy Times Full time

    Administrative Support Specialist - Front Desk OperationsNavy Times, a prominent entity in the media industry, is actively seeking an Administrative Support Specialist to oversee front desk operations. This position is crucial for delivering exceptional service and administrative assistance while engaging with clients, partners, and staff in a professional...


  • Irvine, United States Wright Ford Young & Co. Full time

    Information Technology Help Desk Analyst (Hybrid)The IT Help Desk Analyst position is dedicated to maintaining and improving the Firm’s technical systems, ensuring all employees have the technology they need, and ensuring the organization’s important files and information remain safe and intact. Under the supervision of the Director of IT, this position...


  • Irvine, United States Robert Half Full time

    Service Desk Specialist will be responsible for in-depth troubleshooting and supporting Azure, Active Directory/O365, networking protocols, setting-up workstations, provide guidance for system application and handling tickets though ticketing management queue and more!Duration: 6 mo. CTHHours: 8-5pm, 40 hrs a wk100% OnsiteQualifications:5+ years of...


  • Irvine, United States Robert Half Full time

    Service Desk Specialist will be responsible for in-depth troubleshooting and supporting Azure, Active Directory/O365, networking protocols, setting-up workstations, provide guidance for system application and handling tickets though ticketing management queue and more!Duration: 6 mo. CTHHours: 8-5pm, 40 hrs a wk100% OnsiteQualifications:5+ years of...


  • Irvine, California, United States Balboa Technologies Full time

    Company OverviewBalboa Technologies specializes in delivering comprehensive IT solutions to businesses in Southern California. The company prides itself on providing exceptional customer service and support to its clientele.Position OverviewThis is a full-time, on-site opportunity for a Technical Support Specialist at Balboa Technologies. The individual in...


  • Irvine, United States Bowman Williams Full time

    We are a rapidly growing Managed Services Provider with a family oriented culture that promotes personal and professional growth for all of our team members. We look to promote our team members from within to provide lasting career growth opportunities. We are currently looking outside the organization to hire to due continued growth and are commitment to...


  • Irvine, California, United States Trusted Tech Team Full time

    Job DescriptionOverview:Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses.Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6...


  • Irvine, California, United States Sonesta International Hotels Full time

    Job Summary:The Night Auditor (NA) is a critical member of the hotel team, responsible for ensuring the accuracy and integrity of financial transactions. As a key player in the hotel's operations, the NA plays a vital role in maintaining the hotel's financial stability and reputation.Key Responsibilities:Accurately balance all hotel income and expenses for...

  • IT Support Specialist

    2 weeks ago


    Irvine, California, United States Visium Resources, Inc. Full time

    Position OverviewVisium Resources, Inc. is seeking skilled candidates for the role of Service Desk Technician. This position is a contract opportunity focused on providing exceptional support for end-user computing environments.Role ResponsibilitiesThe Service Desk Technician is tasked with overseeing the ticket queue and addressing incoming requests from...


  • Irvine, California, United States iFlow Inc Full time

    About the Role:iFlow Inc is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our end-users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Technical Support: Provide...

  • IT Support Technician

    2 weeks ago


    Irvine, California, United States Balboa Technologies Full time

    Company OverviewBalboa Technologies specializes in providing comprehensive IT solutions to businesses in Southern California. The company is dedicated to delivering exceptional customer service and support to its clientele.Position OverviewThis full-time on-site position for a Technical Support Specialist at Balboa Technologies involves delivering technical...


  • Irvine, United States Addison Group Full time

    We have partnered with a large privately owned insurance broker and are looking to add a senior technical support specialist to their team.Job Description:12–18-month contract with the potential to convert.hybrid 2 days onsite opportunity someone local to the Irvine or Laguna Area, that could get onsite if emergencies arise in Los Angeles.Providing support...


  • Irvine, United States Addison Group Full time

    We have partnered with a large privately owned insurance broker and are looking to add a senior technical support specialist to their team.Job Description:12–18-month contract with the potential to convert.hybrid 2 days onsite opportunity someone local to the Irvine or Laguna Area, that could get onsite if emergencies arise in Los Angeles.Providing support...


  • Irvine, California, United States Jobot Full time

    Litigation Support SpecialistAn esteemed international legal practice is in search of a Litigation Support Specialist for an in-office role focused on commercial litigation assistance. This prestigious firm is recognized for its comprehensive legal services across diverse sectors, including energy, manufacturing, financial services, real estate, and...


  • Irvine, California, United States Insidesource Full time

    Facilities Support SpecialistThe Facilities Support Specialist plays a crucial role in delivering exceptional installation services aimed at improving client satisfaction. This position entails overseeing relocations, reconfigurations, and upkeep of client furnishings. Key responsibilities include:Facilitating the setup for new employees and reinstating...