Customer Service Representative

2 months ago


Fort Collins, United States Fort Collins Chrysler Jeep Dodge Ram Full time
Job DescriptionJob Description

Fort Collins Dodge Chrysler Jeep is seeking an experienced Business Development Center (BDC) Representative. The ideal candidate will be: positive, enthusiastic, hard working, dynamic, self starting, and work well in a team environment. A flexible schedule, including Saturdays, is also required.

Duties include, but are not limited to:
-Answering all inbound phone calls
-Setting service appointments
-Outbound sales calls
-Customer follow-up calls
-General customer assistance
-Missed appointment calls
-Special order part calls
-Inventory management
-Creating and sending letters to customers
-General office support
-Rental agreements
-Rental fleet management

Experience with inbound and outbound phone calls, as well as multi-line phones is required. BDC candidates must work well in a team environment, and must be willing and able to make adjustments in the best interest of the customer. Professionalism, reliability, a focus on customer service, ability to get along with many types of personalities, and a positive attitude are key parts of this position.

Please reply to this ad with a resume attached for consideration. Pay will be determined on an individual basis by experience. This is a part-time position.



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