Current jobs related to Customer Service Representative - Saint Louis - EFC International
-
Account Services Representative
1 month ago
Saint Louis, United States Customer Direct LLC Full timeJob Title: Subscriber Account AgentWe are seeking a highly detail-oriented and organized individual to join our team as a Subscriber Account Agent. As a key member of our account services team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely processing of customer payments and account information.Key...
-
Account Services Representative
3 weeks ago
St Louis, Missouri, United States Customer Direct Full timeAccount Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific...
-
Customer Service Representative
1 week ago
Saint Louis, United States City of Clayton Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a reliable and friendly Customer Service Representative to join our team at the City of Clayton. As a Customer Service Representative, you will be responsible for admitting patrons to our community center, accepting program registrations and membership sales, and providing general...
-
Customer Service Representative
2 months ago
Saint Louis, United States Planet Fitness - Midwest Management Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness - Midwest Management Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesMember...
-
Customer Service Representative
1 month ago
Saint Louis, United States Planet Fitness - Midwest Management Group Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesProvide a superior level of customer service to members, prospective...
-
Customer Service Representative
4 weeks ago
Saint Paul, Minnesota, United States Universal Truck Service Full timeJob OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as a part-time Customer Service/Accounts Receivable Representative at Universal Truck Service in Roseville, MN.Key Responsibilities:Collect payments from customers and maintain accurate records of collection attempts.Perform data entry, filing, and other light...
-
Customer Service Representative
2 weeks ago
Saint Louis, United States Planet Fitness - Midwest Management Group Full timeJob OpportunityPlanet Fitness - Midwest Management Group is seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience at our fitness...
-
Customer Service Representative
1 week ago
Saint Louis, United States GOETZ INSURANCE AGENCY, LLC DBA GLOBALGREEN INSURANCE Full timeJob SummaryGoetz Insurance Agency, LLC DBA Globalgreen Insurance is seeking a highly motivated and detail-oriented Licensed Insurance Agency Sales/Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for soliciting new business, maintaining current business levels, and delivering exceptional customer...
-
Customer Services Representative
1 month ago
Saint Louis, United States Insight Global Full timeJob DescriptionJob DescriptionPosition: Customer Service RepresentativeLocation: St. Louis, MO (Onsite 2 Days Weekly, 3 days remote)Duration: 1 Year Contract to HirePay Rate: $17-$18 Hourly (Hiring Right Away!!) Must Haves:2+ Years of Customer Service experience in Call Center EnvironmentOrganized, reliable, & meet deadlinesBasic computer skills with...
-
Customer Service Representative
4 weeks ago
Saint Paul, Minnesota, United States Universal Truck Service Full timeJob OpportunityWe are seeking a highly organized and detail-oriented Customer Service and Accounts Receivable Representative to join our team at Universal Truck Service in Roseville, MN.This part-time role will involve collecting payments from customers, maintaining accurate records of customer interactions, and performing light office duties such as data...
-
Customer Service Representative
5 days ago
Saint Louis, United States Planet Fitness - Midwest Management Group Full timeJob DescriptionAt Planet Fitness - Midwest Management Group, we are seeking a highly motivated and customer-focused Member Services Representative to join our team.The ideal candidate will possess excellent communication skills, a passion for fitness, and a commitment to delivering exceptional customer service.Key Responsibilities:Front Desk Operations:...
-
Customer Service Representative
2 weeks ago
East Saint Louis, Illinois, United States WARRENTON OIL GROUP Full timeJob DetailsJob Location: 030 FL St Clair - St Clair, MOJob Category: RetailDescription:We're seeking a fast, friendly, and fun individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and handling money accurately. You will...
-
Customer Service Representative
4 weeks ago
St Louis, Missouri, United States Diamond Factory Service MW Inc. Full timeWe are seeking a highly skilled and experienced professional to join our team at Diamond Factory Service MW Inc. as a full-time Customer Service Representative.This is a multi-function role that will support our appliance service business by providing exceptional customer service and assisting with parts warehouse operations.The ideal candidate will have a...
-
Customer Service Representative
3 weeks ago
Saint Cloud, Minnesota, United States Spee-Dee Delivery Service Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Spee-Dee Delivery Service, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key ResponsibilitiesRespond to customer inquiries...
-
Customer Service Representative
1 week ago
East Saint Louis, Illinois, United States Loves Travel Stops & Country Store Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Love's Travel Stops & Country Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide fast, friendly, and...
-
Customer Service Representative
1 month ago
Saint Cloud, Minnesota, United States Spee-Dee Delivery Service Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Spee-Dee Delivery Service, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key ResponsibilitiesRespond to customer inquiries via...
-
Customer Service Representative
3 days ago
Lake Saint Louis, United States Insight Global Healthcare Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeJob Description: Insight Global is seeking to hire a Customer Service Representative to support a growing women-owned business. This position focuses on supporting the company’s customers by handling inbound and outbound calls to coordinate logistics of deliveries across the USA....
-
Customer Service Representative
1 week ago
Lake Saint Louis, Missouri, United States U-Haul Full timeCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your...
-
Customer Service Representative
2 weeks ago
East Saint Louis, Illinois, United States Domino's Franchise Full timeJob DescriptionAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include operating equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and completing associated...
-
Customer Service Representative
1 month ago
Saint Cloud, United States Spee-Dee Delivery Service Full timeJob DescriptionJob DescriptionAs a Customer Service Representative for Spee-Dee Delivery, you are responsible for receiving, investigating, and responding to all customer inquiries regarding shipments, service and concerns. Hours and Wages:Monday-Friday, 9:00AM-6:00PMStarting wage: $16.00-$18.00 per hour, based on experienceDuties and...
Customer Service Representative
5 months ago
Company Overview: EFC International is a globally recognized leader in providing engineered fastener solutions and industrial components to a wide range of industries. With over four decades of experience, we have established ourselves as a trusted partner for businesses seeking innovative solutions to their fastening challenges.
We are currently seeking a motivated and detail-oriented Customer Service Representative to join our Inside Sales team at our Maryland Heights, MO location. The Customer Service Representative will play a crucial role in servicing new and existing accounts, providing exceptional customer support, and fostering strong relationships with our clients. If you have excellent communication skills and a passion for delivering superior service, we invite you to apply for this exciting opportunity.
Position Overview: The Customer Service Representative will be responsible for communicating with customers via phone and email, processing orders, addressing inquiries and concerns, and ensuring customer satisfaction. This role requires effective communication skills, attention to detail, and the ability to collaborate with internal teams to meet customer needs. Experience in the fastener industry or familiarity with P21 is preferred but not required.
Essential Duties and Responsibilities:
- Communicate with customers by phone and email to receive orders and address inquiries.
- Identify and assess customer needs to achieve satisfaction and build sustainable relationships.
- Respond to customer requests promptly and efficiently, providing appropriate solutions and alternatives.
- Handle customer complaints, follow up to ensure resolution, and provide exceptional service.
- Enter new customer data and update sales data in the computer database.
- Prepare quotations for customers upon request and distribute them appropriately.
- Confirm scheduling and order changes with customers, updating them with status updates as needed.
- Investigate and resolve customer problems with deliveries and process return requests for defective material.
- Assist customers and arrange payment terms with accounting approval.
- Enter orders into the computer system accurately to prevent errors and omissions.
- Prepare and email technical literature to customers upon request.
Education/Experience:
- Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
- Proficiency in Microsoft Office Products and Contact Management systems.
Benefits:
- Competitive salary and opportunities for advancement.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Collaborative and supportive work environment.
How to Apply: If you are a customer-focused individual with excellent communication skills and a desire to provide exceptional service, we encourage you to apply for the Customer Service Representative position. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. We look forward to reviewing your application.
EFC International company, is an equal opportunity employer and values diversity in the workplace. We welcome applications from individuals of all backgrounds and experiences.
