Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Job Description: Insight Global is seeking to hire a Customer Service Representative to support a growing women-owned business. This position focuses on supporting the company’s customers by handling inbound and outbound calls to coordinate logistics of deliveries across the USA. Additional responsibilities will include attending company meetings, entering data, learning their delivery software, and other duties as assigned. While operations run 24/7 year-round, the hours for this position are 8am - 5pm CST and will be on-site Monday - Friday.
Required Skills & Experience:
- 1+ years of experience with outbound and inbound calls.
- Comfortable handling 50 - 100 calls per day.
- Experience with data entry.
- Experience with Microsoft products (Excel, Word, Outlook).
- Excellent communication skills.
Nice to Have Skills & Experience:
- Experience in a logistics, shipping, or courier services company.
- Experience with dispatching.
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