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Account Services Representative

2 months ago

Saint Louis, United States Customer Direct LLC Full time
Job Title: Subscriber Account Agent

We are seeking a highly detail-oriented and organized individual to join our team as a Subscriber Account Agent. As a key member of our account services team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely processing of customer payments and account information.

Key Responsibilities:

  • Process customer payments and account information with high accuracy and efficiency
  • Provide exceptional customer service through phone and email interactions
  • Maintain accurate and up-to-date records of customer accounts and transactions
  • Collaborate with team members to ensure seamless customer service and account management
  • Stay up-to-date with company policies and procedures to ensure compliance

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in customer service or account management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and other software applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for customer service, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you