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Rehab Services Receptionist

3 months ago

Mount Carmel, United States Wabash General Hospital District Full time
Job DescriptionJob Description

The Rehab Receptionist must be able to demonstrate communication skills to customers and patients of all ages. The Receptionist is responsible for answering the phone, directing calls to the proper areas and scheduling patients for appointments efficiently according to provider schedule. Must have knowledge and skills necessary to provide service to customers by demonstrating the following: welcomes patient and visitors by greeting them with a smile, in person and on the telephone. The receptionist will accurately register patients in the practice management system and update demographic information as needed. The receptionist must be able to use the billing software to answer questions related to status of patient accounts. In addition, the receptionist will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed. Sorts and delivers mail. Employee understands how to send Support ticket for IT/Engineering issues and actively does so as it pertains to his/her position.

Schedule: Monday - Friday Hours: 9:00 am - 5:30 pm

Requirements:

  • High school graduate preferred.
  • At least one (1) year experience as secretary or Administrative Assistant preferred.
  • Experience with Microsoft Word, Excel, and Outlook preferred.
  • Excellent phone communication skills.