Automotive Receptionist

DARCARS Automotive Group is seeking a highly skilled and professional Receptionist to join their team. As the first point of contact for customers, the Receptionist plays a vital role in creating a positive and welcoming experience for all visitors.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will be responsible for greeting customers, directing them to the appropriate department, and providing basic information to callers.

The Receptionist will also be responsible for managing the switchboard, taking thorough messages, and communicating messages to all appropriate parties in a timely manner. They will work closely with the sales team to ensure seamless communication and provide exceptional customer service.

Key Responsibilities:

• Greet customers and determine the nature of their visit
• Direct customers to the correct department or introduce them to a salesperson
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
• Manage the switchboard and take thorough messages
• Communicate messages to all appropriate parties in a timely manner
• Provide basic information to callers
• Update and distribute the company telephone roster when necessary
• Perform clerical duties and accounting duties as assigned by the controller or GSM
• Serve as a showroom greeter
• Other duties assigned by management

Requirements:

• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
• Excellent communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires the ability to sit for long periods of time
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and Saturday's
• Must have a valid driver's license and acceptable safe driving record

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.