Current jobs related to Automotive Customer Service Specialist - Pasadena - Hiring Winners
-
Automotive Sales Specialist
1 month ago
Pasadena, Maryland, United States Antwerpen Automotive Full timePosition Title:Sales Specialist Company:Antwerpen AutomotiveLocation: Not specified Key Highlights:Seeking a motivated, honest, and results-driven individual with a strong emphasis on superior customer service.Prior experience in automotive sales is advantageous.Exceptional communication and customer service abilities are essential.Must possess a vibrant and...
-
Automotive Lube Specialist
4 weeks ago
Pasadena, California, United States Antwerpen Automotive Full timeJob OverviewPosition SummaryAntwerpen Automotive is a leading name in the automotive industry, known for its commitment to quality service and customer satisfaction. We are currently seeking a dedicated Automotive Express Lube Technician who is passionate about vehicle maintenance and customer service excellence.Location: Pasadena, MDKey Highlights:Dynamic...
-
Automotive Quick Service Technician
4 weeks ago
Pasadena, California, United States Antwerpen Automotive Full timeJob OverviewPosition SummaryAre you passionate about automotive service and dedicated to providing exceptional customer care? Antwerpen Automotive is looking for a motivated individual to take on the role of Automotive Express Lube Technician. This position is crucial in ensuring our customers receive top-notch service while advancing your career in the...
-
Automotive Quick Service Technician
4 weeks ago
Pasadena, California, United States Antwerpen Automotive Full timeJob OverviewPosition SummaryAre you passionate about automotive care and committed to providing exceptional customer service? Antwerpen Automotive is looking for a dedicated Express Lube Technician to enhance our team. In this vital role, you will contribute to our reputation for excellence while enjoying a fulfilling career path.Company Highlights:Dynamic...
-
Automotive Service Technician
7 days ago
Pasadena, Maryland, United States Antwerpen Automotive Full timeJob Opportunity at Antwerpen VWWe are seeking a skilled Automotive Express Lube Technician to join our team at Antwerpen VW in Pasadena, MD.Key Responsibilities:Test and inspect vehicles to ensure systems and components are secure and functioning properly.Perform routine maintenance tasks, including tire pressure checks, lubrication, and repairs.Use power...
-
Automotive Shop Operations Manager
2 weeks ago
Pasadena, Maryland, United States Antwerpen Automotive Full timeJob Summary: Antwerpen Automotive is seeking an experienced Automotive Body Shop Manager to lead our team in providing exceptional customer service and ensuring efficient operations.Responsibilities:Manage Customer Expectations: Ensure that all customers receive a high level of service and that their expectations are met.Operational Efficiency: Oversee the...
-
Automotive Body Shop Manager
3 days ago
Pasadena, Maryland, United States Antwerpen Automotive Full timeBody Shop Manager OpportunityWe are seeking a highly skilled and experienced Body Shop Manager to lead our team at Antwerpen Automotive. Our company is committed to providing a safe and clean work environment, and we offer a range of benefits to our employees.What We OfferGuaranteed training and development opportunities to enhance your skills and knowledgeA...
-
Automotive Accessories Supervisor
4 weeks ago
Pasadena, California, United States Automotive Aftermarket Services Full timeAutomotive Aftermarket ManagerThe Automotive Aftermarket Manager is responsible for promoting and selling automotive services, options, and accessories to both new and used car customers. This role involves collaborating with external vendors and suppliers to negotiate and secure products and services. We seek a candidate with a vibrant personality, capable...
-
Automotive Repair Facility Supervisor
1 month ago
Pasadena, Maryland, United States Antwerpen Automotive Full timeAre you seeking a rewarding opportunity in a professional and organized environment? Join our team at Antwerpen Automotive! We are in search of an experienced supervisor for our automotive repair facility. What We Provide:Competitive training salaryFive-day work scheduleComprehensive Medical, Dental, and Vision InsurancePaid time off following a probationary...
-
Automotive Body Shop Director
3 weeks ago
Pasadena, Maryland, United States Antwerpen Automotive Full timeWe are seeking a highly skilled and experienced Automotive Body Shop Manager to lead our team at Antwerpen Automotive. As a key member of our organization, you will be responsible for ensuring the efficient and accurate performance of our body shop operations.Key Responsibilities:Manage customer expectations and ensure a high level of satisfactionOversee the...
-
Automotive Service Technician
2 weeks ago
Pasadena, Texas, United States Express Oil Change & Tire Engineers Full time{"Job Title": "Automotive Technician", "Job Description": "Key ResponsibilitiesAs an Automotive Technician at Express Oil Change & Tire Engineers, you will be responsible for performing a range of tasks, including:Applying advanced automotive repair knowledge to diagnose and repair complex issuesProviding exceptional customer service to ensure customer...
-
Automotive Service Technician
1 day ago
Pasadena, Texas, United States Express Oil Change & Tire Engineers Full timeJob Title: Automotive TechnicianAt Express Oil Change & Tire Engineers, we are seeking a skilled Automotive Technician to join our team. As a key member of our service team, you will be responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle...
-
Automotive Repair Specialist
2 weeks ago
Pasadena, California, United States California Institute of Technology Full timeJob SummaryWe are seeking a skilled Automotive Repair Specialist to join our transportation team at the California Institute of Technology. The ideal candidate will have a strong background in automotive repair, maintenance, and asset management, with a focus on diagnosing and resolving mechanical issues in a timely manner.Key ResponsibilitiesInspect,...
-
Pasadena, California, United States AAMCO Transmissions and Total Car Care Full timeJob OverviewAAMCO Transmissions and Total Car Care stands as a premier authority in the realm of transmission services and intricate automotive repairs. We are on a growth trajectory and are in search of top-tier professionals within the automotive sector. We are currently seeking skilled technicians proficient in Transmission Removal and Replacement,...
-
Automotive Service Consultant
3 weeks ago
Pasadena, California, United States US Auto Trust LLC Full timeAbout US Auto Trust LLCWe are a leading automotive group in California, proud to represent legendary brands such as Aston Martin, Land Rover, Jaguar, Hyundai, Genesis, and Cadillac.Job SummaryWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Genesis Pasadena. As a key member of our service team, you will be...
-
Aftermarket Product Manager
1 month ago
Pasadena, California, United States Automotive Aftermarket Services Full timeAutomotive Aftermarket SpecialistThe Automotive Aftermarket Specialist is responsible for promoting and selling automotive services, options, and accessories to both new and pre-owned vehicle buyers. This role involves collaborating with external vendors and suppliers to negotiate and secure services and products. We seek a candidate with a vibrant...
-
Automotive Service Manager
3 weeks ago
Pasadena, California, United States AAMCO Transmissions and Total Car Care Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at AAMCO Transmissions and Total Car Care. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales procedures, and ensuring a smooth workflow throughout the entire week.Key ResponsibilitiesDevelop and...
-
Accessories Manager
4 months ago
Pasadena, United States Automotive Aftermarket Services Full timeJob DescriptionJob DescriptionAftermarket SpecialistThe Automotive Aftermarket Specialist sells new and used car buyers automotive services, options and accessories. This position also works with outside vendors and suppliers to secure and negotiate services and products. We are looking for the right candidate with an outgoing personality, the ability to...
-
Aftermarket Product Manager
1 month ago
Pasadena, California, United States Automotive Aftermarket Services Full timeAutomotive Aftermarket SpecialistThe Automotive Aftermarket Specialist is responsible for promoting and selling automotive services, options, and accessories to both new and used car buyers. This role involves collaborating with external vendors and suppliers to negotiate and secure various products and services. We seek a candidate with a friendly demeanor,...
-
Automotive Repair Specialist
4 weeks ago
Pasadena, California, United States American Tire Depot Full timeJob SummaryWe are seeking a skilled Automotive Repair Specialist to join our team at American Tire Depot. As a key member of our team, you will be responsible for performing front-end mechanical repairs, including alignments, brakes, steering/suspension, fluid exchanges, and repairing/replacing components such as water pumps, alternators, belts, hoses, and...
Automotive Customer Service Specialist
3 months ago
Automotive Customer Service Specialist
If you’re looking for an opportunity to advance your customer service career, then we have an exciting opportunity for you to join our growing team
This is an opportunity for someone with great customer service skills that wants to take on the role of serving as a liaison between the dealership and customers.
Essential Duties
- Receiving inbound calls, identify and address customer’s needs
- Following up post customer visit to confirm a satisfactory experience
- Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle’s warranty details, maintenance requirements, and features, particularly those related to safety.
- Follows up with all sales and warranty customers within 48 hours to ensure satisfaction
- Monitors the results of dealership customer service questionnaires
- Strives for high ranking on manufacturer surveys and monitors results frequently
- Oversees customer satisfaction programs
- Acts as a contact person for any dealership customer satisfaction improvement programs
- Assists service customers during the morning service rush, when possible
The ideal Candidate will need to have the following:
- Excellent oral, written and interpersonal communication skills
- Ability to be a problem solver, analyze and multi-task.
- Experience with DMS systems such as Reynolds a plus
- Able to work in a fast-paced environment and maintain accuracy and integrity of your work
- Maintain a professional appearance
Benefits:
You and your family will have access to our comprehensive benefits package including medical, vision, prescription drugs, dental, life, and 401(k)-retirement plan.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, national origin, ancestry, genetic information, hair textures, afro hairstyles, or protective hairstyles, color, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.
