Dental Assistant/Front Office

3 weeks ago


Franklin, United States Downtown Franklin Family Dentistry Full time
Job DescriptionJob Description

Dental Assistant Tasks:

- Prepare patient, sterilize and disinfect instruments, set up instrument trays, clean rooms, prepare materials, assist dentist during dental procedures

- Record treatment information in patient records

- Take and record medical and dental histories and blood pressure of patients

- Provide postoperative instructions prescribed by dentist

- Assist dentist in management of medical or dental emergencies

- Scan patients arches for crowns, bridges, veneers, nightguards and dentures

- Fabricate temporary restorations

- Order and monitor dental supplies and equipment inventory

- Apply materials for whitening procedures

- Assist hygiene when available

- Clean and restock operatories

- Audit charts for the following day

- Schedule follow up appointments

- Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).

Front Desk Tasks:

- Call and/or text patients to confirm scheduled appointments and check patients in

- Assist office manger with calling and/ot texting patients with outstanding treatment and unscheduled recall

- Go over treatment plans with patients and discuss financial options as needed

- Operate office machines such as copier, fax, voicemail, scanner, and computer

- Review files, records, and other documents to obtain information to respond to requests

General Activities:

- Attend bimonthly staff meetings

- Use knowledge of dental terminology

- Use computers to enter, access, or retrieve data

- Provide superior customer service - answer patient inquires, greet patients and visitors

- Email, Internet browser, and Microsoft Office software

- Other duties as assigned by dentist and team

Minimum Requirements:

- Registered Dental Assistant

- Henry Schein Dentrix software – including billing and records management

- Front desk experience

- Strong social skills, with the ability to connect with team members and patients

- Patient-focused

- Energetic

- Problem-solving

- Goal focused

- Growth mindset

Skills:
  • General Practice
  • Coronal Polishing
  • Digital X-rays
  • Intraoral Photos
  • Dentrix
  • Cross-trained (Front/Back Office)

Benefits:
  • Dental
  • PTO
  • Bonuses

Compensation:
  • $19-$21/hour


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