Front Desk Supervisor

1 month ago


Franklin, United States Hilton Franklin Cool Springs Full time

You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth. You have what it takes? Then we may have just the opportunity you need, as Front Office Supervisor

As Front Office Supervisor, you will

  • Oversee the Front Office to ensure efficient operations and impeccable guest care. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Skillfully supervise the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

    Fundamentals

    Two years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.Benefits

  • Hotel and other Travel discounts
Medical Dental Vision Life Insurance Supplemental Insurance Long/Short Term Disability 401-K Professional Development Opportunities Competitive Compensation plus incentives 

Source: Hospitality Online


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