Construction Coordinator

5 days ago

Hillsboro, United States SERVPRO of Cedar MillOak Hills Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

Summary
The Construction Coordinator is responsible for tasks related to customer calls, project monitoring, tracking, coordination, estimate creation, and project audit. General office duties, such as drafting correspondence, filing, and creating reports are also included within this role.


Primary Responsibilities
Assist with customer service and management of the customer experience
Monitor and ensure client requirements are followed
Assist with scheduling all warranty activities
Enter lead/jobs into the operating system and make sure all information in the project is correct
Schedule CM initial visit with customer
Educate customers on process
Review and validate project file documentation
Confirm with CM project scope of work is complete
Maintain customer and client communications
Support CMs ensuring customer and client agreement on scope and estimate
Ensure all paperwork is complete with customer and client
Ensure estimates are distributed to all necessary parties
Interface with Subcontractors for availability
Sign up new Subcontractors and maintain insurances and licensing
Issue POs based on project budget
Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
Schedule inspections with building departments
Update budgets
Order materials and supplies as needed
Update project schedule and timeline
Assist identifying and qualifying resource providers
Validate completed PO documentation
Update contract status with change orders and keep customer and client advised
Maintain Work-in-Progress (WIP) report
Maintain internal and external communications
Maintain communication log
Prepare project reports
Upon project completion review file documentation and update as necessary
Manage collections activities
Perform project close-out

Education and Experience Requirements
High school diploma/GED
Associate or bachelors degree preferred
A minimum two years of business experience
Working knowledge of current business software technologies
Superb customer service, administrative, and verbal and written communication skills
Intermediate math skills
Experience in the restoration and/or construction industry preferred


Physical and Work Environment Requirements
This is a largely sedentary role in an office environment. However, some filing may be required. This could require the ability to lift files, open filing cabinets, and bend or stand on a step stool as necessary.

Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working hours between 8:00 a.m. and 5:00 p.m., MondayFriday, 40 hours per week. This position occasionally requires longer hours (beyond 8 hours a day) in support of emergency services, and some flexibility in hours may be needed dependent upon the business needs.

The contents of this Job Description have been discussed with me and I have received a copy. I understand that this document is general in nature and responsibilities required may be amended from time to time. The signing of this Job Description acknowledges an understanding of the responsibilities of this position. Any item not understood should be clarified before signing to ensure that I understand what is expected.

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