Technical Support

2 weeks ago


Huntington Beach, United States Atlas International Inc Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Job Title: Technical Support
Hourly Pay: $20-$25 Based on Experience
Location: Onsite only, Huntington Beach, Ca
Schedule: Monday-Friday

Job Description:
Technical Support is responsible for managing, maintaining, and repairing IT systems. They help businesses resolve problems within software and hardware infrastructure and handle inquiries about the technical aspects of products and services. In general, theyre expected to address and resolve any issues forwarded to them. Technical Support will be the first point of contact for anyone seeking technical assistance. They will perform troubleshooting through diagnostic techniques and pertinent questions, and determine the best solution based on the issue and details provided. Tech Support will also be responsible for recording events and problems and their resolution in logs, following up and updating status and information, and passing on any feedback or suggestions to the appropriate team.

Responsibilities:


  • Serve as the first point of contact for anyone seeking technical assistance
  • Perform troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided
  • Walk the user through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update status and information
  • Pass on any feedback or suggestions to the appropriate team
  • Identify and suggest possible improvements on procedures

Requirements:


  • Full time on-site position, hours 7am-3pm and occasional afterhours projects
  • Degree in computer science or information technology or equivalent experience
  • Certification in Microsoft, Linux, or Cisco is advantageous
  • Prior experience in tech support, desktop support, or a similar role
  • Proficiency in Windows/Linux/Mac OS
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Experience with remote desktop applications and help desk software
  • Attention to detail and good problem-solving skills
  • Excellent interpersonal skills
  • Good written and verbal communication




  • Huntington Beach, United States CAL IT Group, Inc. Full time

    Job DescriptionJob DescriptionCAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist. You will install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy, enjoy supporting end users, and looking to learn new technologies in a fast-paced environment, we’d like...

  • Sr. IT Tech Support

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Huntington Beach, United States IdeaHelix, Inc Full time

    Minimum 10+ years IT Support or related technical experience required.Experience in Help Desk and Active Directory Experience maintaining and troubleshooting desktop hardware, operating systems, application software and peripheralsExperience supporting end users on the proper use of applications or hardwareExperience with documenting and writing technical...


  • Huntington Beach, United States IdeaHelix, Inc Full time

    Minimum 10+ years IT Support or related technical experience required.Experience in Help Desk and Active Directory Experience maintaining and troubleshooting desktop hardware, operating systems, application software and peripheralsExperience supporting end users on the proper use of applications or hardwareExperience with documenting and writing technical...

  • Sr. IT Tech Support

    Found in: Appcast US C2 - 2 weeks ago


    Huntington Beach, United States IdeaHelix, Inc Full time

    Minimum 10+ years IT Support or related technical experience required.Experience in Help Desk and Active Directory Experience maintaining and troubleshooting desktop hardware, operating systems, application software and peripheralsExperience supporting end users on the proper use of applications or hardwareExperience with documenting and writing technical...


  • Santa Rosa Beach, United States Revel Search Full time

    Job DescriptionJob DescriptionWe are seeking an IT Technical Support to join our team! You will resolve computer-related issues for your clients. Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer...


  • Virginia Beach, United States Sentara Healthcare Full time

    Summary - An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: - Work in a team-based environment with the ability to function with independent discretion - Provide systems support for end client systems, remotely, in person, or by phone...


  • Huntington Beach, California, United States Marshall University Full time

    Banner Position Number 000559Position Title Assistant Professor of Theatre Technology/Technical DirectionClassification Title Assistant ProfessorDepartment Theatre - Dance - MU2240Job DescriptionMarshall University's School of Theatre and Dance is seeking applications a tenure-track position at the rank of Assistant Professor of Theatre Technology/Technical...


  • West Palm Beach, United States United Franchise Group Full time

    Job Description The Vast Network corporate team is seeking a dedicated individual to join our team as a Technical Support Advisor. As part of our team, you will play a crucial role in providing technical assistance and support to our network of franchisees and office managers. This is a full-time office position based in West Palm Beach, FL. Key...

  • Sr. IT Tech Support

    1 week ago


    Huntington, United States IdeaHelix Full time

    Minimum 10+ years IT Support or related technical experience required. Experience in Help Desk and Active Directory Experience maintaining and troubleshooting desktop hardware, operating systems, application software and peripherals Experience supporting end users on the proper use of applications or hardware Experience with documenting and writing...


  • Virginia Beach, United States Merit America Full time

    Change your life without a 4-year degree. Merit America is a national nonprofit organization that creates fast, flexible pathways to family-sustaining careers for Americans stuck in unfulfilling jobs. Our programs combine technical training from industry-recognized partners with best-in-class coaching and peer support. Our programs are designed for...

  • Technical Support Advisor

    Found in: Resume Library US A2 - 6 days ago


    West Palm Beach, Florida, United States United Franchise Group Full time

    Job Description The Vast Network corporate team is seeking a dedicated individual to join our team as a Technical Support Advisor. As part of our team, you will play a crucial role in providing technical assistance and support to our network of franchisees and office managers. This is a full-time office position based in West Palm Beach, FL. Key...


  • Santa Rosa Beach, United States Revel Search Full time

    This is a local position, and remote work is not available at this time. Applicants must be able to work in the Santa Rosa Beach, FL area Our client is a Managed Service Provider (MSP) located in the heart of Santa Rosa Beach, FL. We offer a range of I.T. services to local businesses, helping them leverage technology to meet their business goals. We believe...

  • Technical Support Specialist

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Santa Rosa Beach, United States Revel Search Full time

    This is a local position, and remote work is not available at this time. Applicants must be able to work in the Santa Rosa Beach, FL areaOur client is a Managed Service Provider (MSP) located in the heart of Santa Rosa Beach, FL. We offer a range of I.T. services to local businesses, helping them leverage technology to meet their business goals. We believe...


  • Huntington, United States Marshall University Full time

    Banner Position Number 000559Position Title Assistant Professor of Theatre Technology/Technical DirectionClassification Title Assistant ProfessorDepartment Theatre - Dance - MU2240Job DescriptionMarshall University’s School of Theatre and Dance is seeking applications a tenure-track position at the rank of Assistant Professor of Theatre...


  • Huntington, United States CareerBuilder Full time

    Job Responsibilities: Develops, supports, maintains, and revises (including but not limited to HL7 interfaces, EDI, APIs, etc.) between and among practice management, revenue cycle, and related systems in support of Marshall Health, the Marshall University Joan C. Edwards School of Medicine and affiliated organizations. Monitors system activities and...

  • Technical Analyst

    1 week ago


    Virginia Beach, United States Vosper Thornycroft Group Full time

    Overview VTG is seeking a Technical Analystto support our Virginia Beach location to support our Fleet Modernization programs. The Technical Analyst will support our Planning department specifically reviewing the technical drawings associated with upcoming and current projects. What will you do? We are seeking a skilled Technical Drawing Analyst to join our...

  • Information Technology Help Desk Technician

    Found in: Appcast Linkedin GBL C2 - 4 days ago


    Huntington Beach, United States Nexien Inc. Full time

    Qualifications:• 2-year degree or better or equivalent work experience with HS degree or military experience• Working knowledge of fundamental operations of relevant software, hardware, and other equipment• 7+ years of related experience• Sensitivity to working with an ethnically, linguistically, and culturally diverse environment• High system...


  • Huntington Beach, United States Nexien Inc. Full time

    Qualifications:• 2-year degree or better or equivalent work experience with HS degree or military experience• Working knowledge of fundamental operations of relevant software, hardware, and other equipment• 7+ years of related experience• Sensitivity to working with an ethnically, linguistically, and culturally diverse environment• High system...

  • Information Technology Help Desk Technician

    Found in: Appcast US C2 - 4 days ago


    Huntington Beach, United States Nexien Inc. Full time

    Qualifications:• 2-year degree or better or equivalent work experience with HS degree or military experience• Working knowledge of fundamental operations of relevant software, hardware, and other equipment• 7+ years of related experience• Sensitivity to working with an ethnically, linguistically, and culturally diverse environment• High system...


  • West Palm Beach, United States 247Headhunting Full time

    Job DescriptionJob DescriptionRole : Technical / Deskside Support II    Location : West Palm Beach, FLContract : 6 monthsJob description:• Responsible for installing, maintaining, servicing and repairing (break-fix) desk side computer related products and legacy systems which include hardware, software, networking and operating systems. Equipment...