Sr. IT Tech Support

4 weeks ago


Huntington Beach, United States IdeaHelix, Inc Full time
  • Minimum 10+ years IT Support or related technical experience required.
  • Experience in Help Desk and Active Directory
  • Experience maintaining and troubleshooting desktop hardware, operating systems, application software and peripherals
  • Experience supporting end users on the proper use of applications or hardware
  • Experience with documenting and writing technical procedures
  • Experience supporting users via phone
  • Setting up and configuring operating systems and applications, computers and printers.
  • Resetting passwords, mapping network resources, adding printers and installing drivers
  • Familiar with network connectivity, IP addresses, using remote desktop
  • Excellent oral & written communication skills


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