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Programs & Events Specialist
3 months ago
The Lancaster Chamber is a network of people, businesses, and organizations that value collaboration, growth, and strategic thinking to ensure Lancaster County business and community is thriving and successful for all.
POSITION CLASSIFICATION: Non-exempt, Fulltime
POSITION REPORTS TO: Director of Events & Partnerships
JOB SUMMARY: The Programs & Event Specialist leads curation & execution of programs, special initiatives, and niche groups for the Chamber. The role creates relevant content, manages logistics, monitors budget & data related to program groups, supports marketing & communications, and leads volunteers for a set of programs, including but not limited to, Excellence Exchange, Women in Business, Roundtables, Peer Groups, & Networking events.
ESSENTIAL FUNCTIONS:
- Plan and execute programs for the following Chamber initiatives: Excellence Exchange, Multiple Roundtables/Peer Groups/niche group initiatives (HR, Non-Profit, Manufacturing, Women in Business):
- Strategize & create content relevant to program or initiative – both overarching program strategy, and at the individual program level – including sourcing and confirming speakers and panelists.
- Manage logistics for programs, including but not limited to procuring locations, catering, technology, etc.
- Support Marketing & Communications team with creative brainstorming and promotional tactics in relation to events and program responsibilities.
- Manage volunteer advisory groups and coordinate group involvement.
- Manage relationship with roundtables & peer group partners, through regular touchpoints to ensure programming is on track.
- Manage, record, and track important data points including attendance, participant satisfaction and feedback, and financial performance.
- Lead planning & execution of the Professional Women’s Forum event, as part of the Women in Business Program.
- Research, develop, and execute new programs to meet business community needs/interests as applicable
ADDITIONAL FUNCTIONS:
- Plan and execute select networking programs & other relevant logistics for Events & Programs Team.
- Responsible for the location procurement & logistics for monthly mixers (10)
- Responsible for the location procurement & logistics for quarterly Consortium (in partnership with Public Policy Coordinator)
- Responsible for logistics for quarterly Get Connected program (in partnership with Membership Team)
- Respond to direct requests for assistance from customers and volunteers, provide customer service to internal and external customers
SKILLS NEEDED
- Detail Oriented and Organized – likes keeping track of the finer details
- Excellent, Professional - Written & Verbal skills
- Flexible & Adaptable
- Research, analyzation, and formulating themes
- Outgoing, Gregarious
- Problem Solver
- Foresight – Thinks ahead and connects the dots
- Collaborative – but can also work independently
- Takes Initiative & ownership
- Thrives on providing timely and energetic responses
EDUCATION, TRAINING OR CERTIFICATION:
- Bachelor’s Degree or equivalent work experience in event management, program development, and/or content creation
- Valid driver’s license and reliable transportation
- Ability to travel independently to and from events and programs
TECHNOLOGY SKILLS:
- Microsoft Office products – Proficient
- Chamber database, GrowthZone – Ability to become proficient
- Ability to use basic event technology like laptops, HDMI, projection, etc.
OTHER REQUIREMENTS:
- Abides by and follows the Lancaster Chamber Employee Handbook.
- Abides by and follows the Chamber’s mission, vision and value proposition statements and core values.
- Represent the Chamber in a professional manner.
- Attend regular staff & team meetings.
- Supports other team members as needed
- Additional duties as assigned.
- Capability to attend and work at Chamber events that occur before or after normal business hours
POSITION INTERACTS WITH:
All departments of the Chamber and affiliates; Community Partners; Chamber members; Chamber volunteers; Businesses and individuals in the community