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Production Support Specialist

2 months ago

Madison, United States Placon Corporation Full time
Job DescriptionJob Description

Under direction of the Production Manager, provide support with daily activities relating to Production Reporting, Inventory Control, Production Scheduling and Quality Control. Compiles and records production data, prepare records and reports on key production measures, inventory control, quality systems and other aspects of production.


Essential Accountabilities


Production Reporting

  1. Compiles production information by collecting and sorting production records. Responsible for updating relevant KPI's and updating department communication boards.
  2. Maintains production database by entering and verifying data.
  3. Resolves production discrepancies on work orders by collecting, analyzing and reconciling the information for accuracy before closing the work order.
  4. Answer inquiries concerning production work order status, material location and availability.
  5. Closes work orders for manufacturing and maintains a completed work order file system.
  6. Responsible for month end job, batch and inventory reconciliation (to include raw materials, finished goods and other production supplies).
  7. Reports to the Shift Leader/Production Manager on work order variances.
  8. Learn and comply with established quality and safety systems policies, work instructions and SOP's.
  9. Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.

Inventory Control

  1. Continually review inventory levels, reconciles information with work order system and takes action to address discrepancies.
  2. Conducts inventory counts on specified items at frequencies specified by Production Manager.
  3. Coordinates with Logistics on material receipts and movements. Has primary responsibility for the identification and reconciliation of discrepancies.
  4. Monitor and maintain adequate inventory of production supplies (colorants, additives).
  5. Enter raw material receipts (such as bales and bulk chemicals). Review Oracle against the BOL for bales and byproducts receipts.
  6. Provide backup to Production Scheduler to include managing daily scheduling and reporting.

Quality Systems

  1. Supports SPC activities to include validation of test results and management of quality retains.
  2. Coordinate identification, isolation, segregation and disposition of non-conforming materials or products. Maintain quality records.
  3. Provide support to annual Quality System procedures audit and all other internal and external audits.
  4. Responsible for awareness and compliance with Quality System procedures affecting the department to include Document Control and management of all related work instructions and participation in continuous improvement activities in accordance with our Quality Policy.

Minimum Qualifications

  • Associate Degree in related field and 1 year of experience OR High School Diploma with 5 years of experience with administrative support or inventory/production planning systems in a manufacturing environment.
  • Advanced knowledge of Microsoft Office suite

Desired Skills

  • Experience with Oracle (preferred) or other MRP and/or inventory control systems
  • Perform accurate typing at a minimum of 45 (net) words per minute
  • Ability to quickly learn special software systems
  • Proven track record of high level administrative competence
  • Excellent written and oral communication skills
  • Excellent organizational skills and ability to manage multiple priorities
  • Independent judgment to plan, prioritize, and organize diversified workload
  • Possess a high degree of discretion in dealing with confidential matters
  • High degree of tact and skill in dealing with incoming calls and with greeting and hosting customers

Position Requirements

Work Environment Conditions:

Inside (office) - Office areas, conference rooms, break rooms, restrooms

­­­­Inside (other) - Production and Warehouse

Outside (non-hazardous) - Travel to / from other facilities


Equipment/Tools Used:

Office Equipment; Personal Computer, fax, phone, copy machine, calculator, scanner, forklift, pallet jack, Microsoft Office suite, Oracle

Physical Requirements:

­­­­Normal office

Light lifting up to 10 lbs - occasionally

Medium lifting up to 30 lbs - occasionally; perform inventory management duties

Must be able to move freely throughout the facility


Mental Requirements:

Reading, Writing, Calculating

Interpersonal Skills

Reasoning/Analysis

Works with Minimal Supervision

Other Mental Requirements: Multi-tasking, manage multiple priorities


Travel Frequency (in addition to seminars or related training):

Local - 2 times per year