Bilingual Call Center Representative
3 weeks ago
Job Summary
Vibrant Health - Wyandotte Neighborhood Clinics is seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team. As a key member of our patient services team, you will be responsible for managing inbound and outbound calls, scheduling patient appointments, and ensuring smooth patient flow.
Key Responsibilities
- Answer telephone calls and handle in-person and over-the-phone requests from patients and guardians
- Work closely with clinic medical care teams to provide professional, responsive, and courteous customer service
- Perform administrative and clinical support duties as assigned
Requirements
- Two years of relevant work experience, preferably in a medical setting
- Proficiency in the use of personal computers and Microsoft Office Suite (Word & Excel)
Preferred Qualifications
- Bilingual in English and Spanish
Work Environment
Vibrant Health - Wyandotte Neighborhood Clinics is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a safe and inclusive work environment for all employees.
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