Bilingual Call Center Representative

3 weeks ago


Kansas City, Kansas, United States Vibrant Health - Wyandotte Neighborhood Clinics Full time

Job Summary

Vibrant Health - Wyandotte Neighborhood Clinics is seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team. As a key member of our patient services team, you will be responsible for managing inbound and outbound calls, scheduling patient appointments, and ensuring smooth patient flow.

Key Responsibilities

  • Answer telephone calls and handle in-person and over-the-phone requests from patients and guardians
  • Work closely with clinic medical care teams to provide professional, responsive, and courteous customer service
  • Perform administrative and clinical support duties as assigned

Requirements

  • Two years of relevant work experience, preferably in a medical setting
  • Proficiency in the use of personal computers and Microsoft Office Suite (Word & Excel)

Preferred Qualifications

  • Bilingual in English and Spanish

Work Environment

Vibrant Health - Wyandotte Neighborhood Clinics is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a safe and inclusive work environment for all employees.



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