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Technical Writer

4 months ago

Orlando, United States Mass Virtual Full time
Job DescriptionJob Description

About Mass Virtual:

Are you looking for a team where you can work alongside some of the most imaginative and innovative creators in the industry? Look no further

At Mass Virtual, we put the Reality in XR, creating Augmented, Virtual, and Mixed-Reality experiences as close to Real as they come. We hire the best in the business, so every team member is part of a family that supports and challenges you every step of your journey. We have a diverse and inclusive team and a fun, family-oriented culture that encourages collaboration, sparks creativity, and supports essential work-life balance.

If your passion is to create in or support a dynamic, agile, fast-paced environment, you have found your home. Every project we take on and every member of our team makes a difference. Take a step into a career with Mass Virtual and help us take Reality to the next level in XR.

About the Role:

Mass Virtual is currently seeking a professional Technical Writer to join our expanding team. The ideal candidate will be responsible for creating technical documents, guides, and manuals, have the ability to explain complex information in a clear and concise manner, and work with our team and subject matter experts to ensure accuracy and clarity of product descriptions.

What you’ll be doing:

  • Plan, develop, organize, write, and edit technical procedures, manuals, and guides for training modules and software platforms.
  • Produce electronic documentation in addition to hard copy materials.
  • Analyze documents to maintain continuity of style of content.
  • Manages updates and revisions to technical literature as needed.
  • Conduct instructional research.
  • Apply tested instructional design theories, practices, and methods.
  • Create supporting materials.
  • Approach complex challenges head-on, possess excellent verbal and written communication skills with the ability to understand, translate, and document learning requirements.

What you need to succeed:

  • BS degree in English or similar communications field.
  • Proven experience working in a technical writing field or similar.
  • Able to write in explanatory and procedural styles.
  • Talent in showing ideas graphically.
  • Ability to interact with subject matter experts and product developers.
  • UX design documentation skills and the ability to storyboard.
  • Excited, passionate, proactive and self-motivated with an enthusiasm for learning.
  • Must be able to adapt to new technologies.
  • Possess excellent written and verbal communication skills.
  • Exceptional research and time management skills.
  • Strong attention to detail.
  • Skilled at prioritization and multi-tasking.
  • Proficiency in MS Office.
  • Must be eligible to obtain Security Clearance (U.S. Citizenship required).

Great to have:

  • Certification in technical writing
  • Experience in Unity3D or Unreal Engine based training environments.
  • Experience in highly detailed Virtual Reality environments
  • Graphic design knowledge
  • Basic scripting knowledge

Work Perks:

  • An open-minded, collaborative culture of enthusiastic creatives and technologists
  • We prioritize work/life balance by providing flexible schedules PLUS a competitive PTO and holiday package
  • Medical, Dental, Vision, Life, Accidental, Short-term Disability and Long-term Disability Insurance
  • 401k with an Employer Match
  • Spacious, ergonomic, and modern office space, equipped with a kitchen that is stocked with snacks, drinks, and access to delicious coffee
  • Fun and exciting team building activities

Working Conditions:

  • In-office 100% of the time
  • The person in this position must be able to stay stationary for long periods of time
  • Some travel may be required for this role
  • Some transportation of equipment may be required – up to 50 pounds

Job Location: On-Site – Orlando, Florida.

Direct Applicants Only. No recruiters, please.

Mass Virtual is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Mass Virtual values the service veterans and their family members have given to our country and support the hiring of veterans, returning service members and military spouses.