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Field Service Representative

3 months ago

Odessa, United States ALTEN Technology USA Full time
Job DescriptionJob Description

We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Construction liaison between design engineering and construction during the erection of the Water Treatment Plant.
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
  • Manage activities of outside vendors and suppliers, assuring services and supplies meet project specifications and performance requirements.
  • Develop Standard Operating Procedures and log sheets to document and monitor equipment during storage, installation and/or initial operations.
  • Develop and execute installation, assembly and storage plans.
  • Perform quality inspections of electromechanical equipment/rotating equipment with Clients and client-designated representatives.
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within safety standards
  • Prepare timely and accurate technical reports for customer records and a reference for future outages
  • Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
  • Lead and/or assist customers with Electrical and/or Instrumentation requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices.
  • Participate in Customer Factory Acceptance Tests and related Control Systems reviews.
  • Perform on-site programming for Water Treatment Control Systems and assist with electrical installation and troubleshooting.
  • Work closely with Automation and E&I Leaders regarding project execution and continuous improvement.

Work Environment/Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment is usually moderate; possible exposure to loud noise level on site. The site assignments shall be in foreign countries and may involve accommodations at remote work camps. Many water treatment facilities are located outside and work activities will be outdoors.

Education/Experience

  • College Diploma with a minimum of 5 years of experience in Water Treatment field or 10 years of experience in Construction and/or Commissioning
  • Valid driver's license.

Qualifications: The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Strong focus on customer relationships (both external and internal customers). Understands balance between customer and teams.
  • Knowledge of and/or demonstrated ability to learn equipment and process startup related to products and systems including but not limited to Reverse Osmosis, Clarifiers, Thickeners, Pressure Filters, etc..
  • Demonstrated ability to work independently and remotely with project teams.
  • Possess basic water treatment chemistry knowledge and communicate that information to others.
  • Electrical experience and know-how (hands on, reading and interpreting drawings, etc), particularly with electrical panels, junction box, cabling and grounding practices, etc..
  • Familiarity with setup, installation, configuration, calibration and/or maintenance of instrumentation used in water treatment processes.
  • Strong oral and written communication skills

Desired Skill Sets:

  • Experience in Commissioning, Construction or Services.
  • Bachelor Degree in Engineering or Equivalent from an accredited University or College
  • Oil and Gas experience
  • Electrical experience and know-how (hands on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment.
  • Ability to plan multiple priorities and focus on the most important ones.
  • Ability to adapt quickly to new problems, clients, and situations.
  • Training in Lock-Out/Tag-Out procedures preferred.

Location: On-site in Odessa, Texas

Salary Range: $70K - $95K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.