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Field Service Technician

6 months ago

Odessa, United States NOV Inc Full time

JOB SUMMARY

: PRIMARY RESPONSIBILITIES: Work closely with customer field representatives to effectively execute NOV Frac Plug operations.  Facilitate onboarding of NOV Frac Plug Products across all basins in the United States. Provide field technical support to customers for NOV Frac Plug Products. Make routine field visits to refresh WL on handling, Make Up, and Running of NOV Frac Plug Products. Assist with development and implementation of new product offerings, . gathering information, field implementation strategies, etc. Initiate incident investigations, report up in timely manner, and partake in devising a solution. Have the ability to assemble/disassemble, clean, inspect, rebuild, and inspect NOV WLAK per the applicable NOV Work Instructions. Report all Jobs through the NOV FMS software. Ensure reporting of any field or technical issues are conveyed to management and sales team. Be available for office visits with OPS as needed, accompany sales if needed for key visits and sit in on Engineering visits when discussing field reported on issues. When on location, observes the condition of all NOV equipment, and reports any deficiencies accordingly. Help to ensure housekeeping is kept to the highest standard every day. Maintains the highest level of professionalism and works with honesty and integrity, maintaining Customer Service. Any other duty, responsibility, or task assigned by manager. EDUCATION & EXPERIENCE QUALIFICATIONS: Wireline, Fishing, Coil or Completion Tools equivalent: 2 years (Required) Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns. Available to work weekends and holidays as needed to support customer field operations. Self-motivated and detail oriented. Excellent problem solving, interpersonal communication, and operational management skills. Wireline or downhole experience is a must. Working knowledge of Windows OS, Microsoft Office, and FMS software. Forklift training. Proficiency with basic hand tools. High School Diploma or Equivalent. Bi-lingual preferred but not required.