Concierge

3 months ago

Irving, United States Worth Ross Management Co Inc Full time
Job DescriptionJob Description

Schedule: FT Overnight Thursday - Monday (Tuesday/Wednesday Off). 11pm - 7am

ABOUT US

Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.

ABOUT THE ROLE

Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.


WHAT YOU'LL DO

• Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members.

• Identifies and clarifies the residents’ needs and desires. Answers questions and provides solutions.

• Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management.

• Assists residents in scheduling access for authorized vendors to provide services within units.

• Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential.

• Able to understand and react quickly and effectively to any emergency.

• Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager.

• Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

• Accurately maintains daily shift notes into Building Link system.

• Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits.

• Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate.

• Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests.

• Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge.


EDUCATION/EXPERIENCE

High school diploma or equivalent


WHAT YOU NEED TO SUCCEED

  • Physical demands include the ability to lift 30-50lbs.
  • Standing, sitting, and walking.
  • Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.
  • Ability to quickly and easily navigate the building as required to meet job functions.
  • Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.
  • Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,
  • Ability to respond to emergencies promptly.
  • Communicate, receive and exchange ideas and information using both spoken and written word.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


OUR BENEFITS

Medical

Dental

Vision

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

Paid Time Off (PTO)

  • Concierge

    3 months ago

    Irving, United States Washington Pointe Las Colinas Full time

    Job DescriptionJob DescriptionMake a difference in the lives of others while personally thriving!Join Bridge Senior Living – a certified Great Place to Work!Now Hiring! Part-Time Front Desk/Concierge!What you can expect as a Front Desk/Concierge:$1,000 Employee Referral Bonus Tuition reimbursement Competitive pay 401(k) with company match Next Day Pay with...

  • Concierge

    3 months ago

    Irving, United States Worth Ross Management Co Inc Full time

    Job DescriptionJob DescriptionLocation: Irving/Los Colinas Area Zip Code 75039Schedule: Flexible/Options Overnight Monday/Tuesday, Tues/Wed or Wed/Thurs 11pm - 7am. Fill in as needed on other shiftsABOUT USWorth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining...

  • Concierge

    6 days ago

    Irving, United States Worth Ross Management Co Inc Part time $17 - $18

    Job DescriptionJob DescriptionLocation: Luxury/Resort high-rise Condo in Irving/Los Colinas Area Zip Code 75039Schedule: Flexible/Options Overnight Monday/Tuesday, Tues/Wed or Wed/Thurs 11pm - 7am. Fill in as needed on other shiftsAbout UsWorth Ross Management Company is an award-winning industry leader, renowned for our exceptional team and commitment to...

  • Customer Service Representative, Patient Concierge

    3 months ago

    Irving, United States Biote Holdings Full time

    ** Customer Service Representative, Patient Concierge** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001095 Showing 1 location **Job Details** **Description** **Duties and Responsibilities** * Interacting with potential patients and practitioners via inbound and outbound channels; understanding and interpreting technical...

  • Customer Service Rep, Patient Concierge

    2 months ago

    Irving, United States Biote Holdings Full time

    ** Customer Service Rep, Patient Concierge** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01031 Showing 1 location **Job Details** **Description** **Duties and Responsibilities** * Interacting with potential patients and practitioners via inbound and outbound channels; understanding and interpreting technical requirements,...

  • Driver-Night

    2 weeks ago

    Irving, United States Aimbridge Hospitality Full time

    Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties during the evening shift hours from 3:00 pm-11:00 pm. Van Drivers must have strong analytical Driver, Hospitality, Van Driver

  • Public Area Attendant

    2 weeks ago

    Irving, Texas, United States Aimbridge Hospitality Full time

    Job OverviewThe role of the House Attendant is crucial in ensuring the cleanliness and upkeep of the hotel's public spaces. Responsibilities may include, but are not limited to:Thoroughly cleaning designated areas as per hotel standards.Setting up and maintaining complimentary services in the hotel lobby, such as coffee stations and evening concierge...

  • Receptionist

    4 weeks ago

    Irving, United States V R Della Infotech Inc Full time

    Job DescriptionJob DescriptionDuties: Cover front desk while Office Concierge is out.Skills: .Required Skills: OFFICE ADMINISTRATIVE,SHIPPING,PACKING,MICROSOFT OFFICE,MACHINE SAFETY,Additional Skills: MATERIAL HANDLING,MULTITASKING,FORKLIFT,HAZARDOUS MATERIALS,PRODUCT DEVELOPMENT,ADMINISTRATIVE SUPPORT,FRONT DESK,OFFICE...

  • Treatment Coordinator

    1 day ago

    Irving, United States Jefferson Dental and Orthodontics Full time

    At Jefferson Dental and Orthodontics, we are committed to making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about the importance of oral health and making their treatment affordable through financing options. If you are passionate about patient care, possess...

  • Radiologic Technologist

    2 days ago

    Irving, Texas, United States Medical City Las Colinas Full time

    Job SummaryWe are seeking a skilled MRI Technologist to join our team at Medical City Las Colinas. As a Diagnostic Imaging Specialist, you will be responsible for performing high-quality diagnostic images using magnetic resonance imaging (MRI) equipment.Key ResponsibilitiesCollaborate with a multidisciplinary team to provide exceptional imaging...

  • Treatment Coordinator

    3 months ago

    Irving, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionAt Jefferson Dental and Orthodontics, we are committed to making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about the importance of oral health and making their treatment affordable through financing options. If you are passionate...

  • Treatment Coordinator

    3 months ago

    Irving, United States Jefferson Dental and Orthodontics Full time

    At Jefferson Dental and Orthodontics, we are committed to making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about the importance of oral health and making their treatment affordable through financing options. If you are passionate about patient care, possess...

  • Front Office Manager

    3 months ago

    Irving, United States Remington Hotels Full time

    Job Description What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including...

  • Travel Nuclear Medicine Technologist

    7 days ago

    Irving, Texas, United States Epic Travel Staffing Allied Full time

    Job Title: Nuclear Medicine TechnologistJob Type: TravelLocation: Irving, TexasJob Description:Epic Travel Staffing Allied is seeking a skilled Nuclear Medicine Technologist to join our team for a 13-week assignment in Irving, Texas. As a Nuclear Medicine Technologist, you will be responsible for performing diagnostic and therapeutic procedures using...

  • Travel Nuclear Medicine Technologist

    5 days ago

    Irving, Texas, United States Epic Travel Staffing Allied Full time

    Job Title: Nuclear Medicine TechnologistJob Type: TravelLocation: Irving, TexasJob Description:Epic Travel Staffing Allied is seeking a skilled Nuclear Medicine Technologist to join our team for a 13-week assignment in Irving, Texas. As a Nuclear Medicine Technologist, you will be responsible for performing diagnostic and therapeutic procedures using...

  • Mammography Imaging Specialist

    1 week ago

    Irving, Texas, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is seeking a traveling Mammography Technologist for an exciting opportunity.Position Overview & RequirementsSpecialty: Mammography TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelAs a Mammography Technologist, you will operate x-ray equipment and...

  • Mammography Technologist Traveler

    1 week ago

    Irving, Texas, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is seeking a skilled Mammography Technologist for a travel assignment.Position OverviewThe Mammography Technologist plays a vital role in performing various mammography-related diagnostic procedures. This position requires a high level of precision in both positioning and exposure techniques, ensuring accurate results that enhance...

  • Guest Services Representative

    5 days ago

    Irving, Texas, United States Homewood Suites Irving Full time

    Job Title: Front Desk AgentCompany: Homewood Suites IrvingJob Overview:As a Front Desk Agent, you will be integral in delivering outstanding customer service by welcoming and registering guests while managing their accounts with precision. Your key responsibilities will include: Welcoming guests, managing reservations, and performing concierge duties....

  • Guest Services Representative

    1 week ago

    Irving, Texas, United States Homewood Suites Irving Full time

    Job Title: Front Desk AgentCompany: Homewood Suites IrvingJob Overview:As a Front Desk Agent, you will be integral in delivering outstanding customer service by warmly welcoming and registering guests while efficiently managing their accounts. Your key responsibilities will include: Welcoming guests, processing reservations, and performing concierge duties....

  • Room Services Attendant

    1 week ago

    Irving, Texas, United States Homewood Suites Irving Full time

    Job Overview:The role of the House Attendant involves ensuring the cleanliness and upkeep of the hotel's public spaces. Key responsibilities may include:Thorough cleaning of designated areasSetting up and maintaining complimentary services in the hotel lobby, including coffee stations and evening concierge eventsPreparing meeting rooms for...