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Room Services Attendant

2 months ago

Irving, Texas, United States Homewood Suites Irving Full time

Job Overview:

The role of the House Attendant involves ensuring the cleanliness and upkeep of the hotel's public spaces. Key responsibilities may include:

  • Thorough cleaning of designated areas
  • Setting up and maintaining complimentary services in the hotel lobby, including coffee stations and evening concierge events
  • Preparing meeting rooms for functions
  • Delivering requested items to guest rooms
  • Operating the shuttle van as required

Qualifications:

  • High School diploma or equivalent preferred
  • Valid driver's license and acceptable driving record
  • Ability to communicate information clearly
  • Quick and accurate decision-making skills
  • Ability to perform well under pressure
  • Maintain composure in stressful situations

Responsibilities:

  • Adhere to all safety and operational standards set by the organization
  • Daily cleaning and buffing of floors to meet hotel standards
  • Shampooing carpets and furniture as necessary
  • Regular maintenance of public restrooms
  • Assist guests with luggage in a friendly and efficient manner
  • Practice safe work habits to ensure the safety of guests and staff
  • Manage lost and found items according to hotel policies
  • Submit completed assignment checklists to supervisors
  • Perform additional tasks as assigned by management

Property Overview:

This hotel is strategically situated between major airports and offers a range of amenities, including complimentary WiFi, a hot breakfast, and evening social events. Guests can enjoy an outdoor pool, a fully equipped business center, and a fitness center.

Company Overview:

As a leader in hotel management, the company operates a diverse portfolio of hotels worldwide, focusing on exceptional guest service and operational excellence.

Benefits:

  • Competitive benefits package including medical, dental, and vision coverage
  • Short-term and long-term disability insurance
  • Paid time off and employee assistance programs
  • 401k retirement plan