Clinical Director

Summary of Role and Responsibilities:

The Clinical Director is a master’s level licensed professional with experience in the provision of clinical oversight for the services provided by the agency. The Clinical Director provides consultation and, directly or indirectly, clinical supervision of non-medical clinical staff. This position may be shared by no more than two individuals.

The Clinical Director is responsible for ensuring consumers receive quality therapeutic services that meet regulatory and agency standards.  The individual will ensure treatment modalities are appropriate and utilize evidence-based practices to do so.  Candidate will also ensure consumer records are in compliance by coordinating regular reviews.

The Clinical Director is required to have the skill, knowledge, and experience to provide consultation, coordination, and oversight of initial and on-going treatment by monitoring individual service plans and other supporting documentation.  They will deliver mental health support services by facilitating successful outputs that include, but are not limited to: excellent agency image, positive customer relationships and experiences, client’s treatment needs are always evaluated and served: clients rights are mandated without human rights complaints or violations; all documentation and client records are 100% complete, accurate, and in accordance with regulation and agency standards; reimbursement for service delivery is accurate, maximized and timely; effective and efficient management of agency resources

Minimum Knowledge, Skills, Abilities, Professional Qualifications and Experience:

Persons in this position should have the following:

• Working to Expert Knowledge in Microsoft Office Suite
• Experience with Lauris Online

Master’s level licensed professional in one of the following licensed discipline categories:

• Licensed Clinical Social Worker
• Licensed Psychologist (Doctorate Level)
• Licensed Psychological Associate
• Licensed Professional Counselor
• Licensed Marriage and Family Therapist

• Mastered Degree VA Licensed Nurse – advanced practice only (NP, PNPs)
• Licensed Clinical Addiction Specialist
• Certified Clinical Supervisor
• Physician or Psychiatrist
• Two or more years of experience in diagnosing, treating, and evaluating the effectiveness of treatment of the population to be served by the agency (children or adults with mental health or substance abuse disorders).
• Two or more years of full time, direct service experience to include face to face treatment and interventions as demonstrated by having provided services for a caseload of individuals with a primary mental health or substance abuse disorder diagnosis. The treatment and interventions that were provided shall relate to the mental health or substance abuse diagnosis of the individuals served.
• The full time Clinical Director is an administrative position which does not engage in the delivery of direct, billable services to individuals.
• A Medical Director approved through the Department’s exception process may not serve as the Clinical Director.
• When the Clinical Director FTE position is filled by two staff, these Clinical Directors shall each work 20 hours per week.
• When the Clinical Director FTE position is filled by two staff, these Clinical Directors may be employed and provide direct, billable services beyond the 20 hours per week they operate as the Clinical Director.
• Bachelor’s degree in human service field and or 1 year experience working with individuals who have a mental health diagnosis (QMHP-A) or be a QPPMH.
• Hold LMHP license in the Commonwealth of Virginia or have the qualifications to acquire a license.
• Complete all documentation related to client work daily, accurately, on time and according to the standards and regulations.
• Help develop effective treatment plans and provide timely feedback to manager regarding goals and safety and in regard to any other work assignment.
• Report to work regularly and on time: do not miss appointments or meetings.
• Ability to work with a wide range of supported persons.
• Must have a valid Driver’s License.
• Ability to communicate effectively with clientele, staff, and Program Managers.
• Strong writing skills.
• Can ensure full compliance with all DBHDS regulations.
• Must be certified in CPR, First Aid, and TOVA/NCI.
• Must be a strong team player.
• Must have excellent interpersonal skills.
• Must have commitment to company values and loyalty to the agency.
• Must pass all child protection services, criminal history (FBI, state police) and Division of Motor Vehicle Background Checks.
• Must be able to read, write, and communicate effectively in the English Language.

Required Core Competencies:

Persons in this position must demonstrate proficiency of and will be partially evaluated on the following seven (7) Core Competencies: 1. Technical Knowledge, 2. Cultural Awareness, 3. Analytical Skills, 4. Decision Making, 5. Interpersonal Skills, 6. Communication Skills, and 7. Clinical Skills.

Minimum Qualifications:

The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirement.

• Looking for evidence of a demonstrated two-month history of infrastructure and key requirements noted above.

Duties and Responsibilities:

The Clinical Director provides leadership by training, educating, motivating, and directing clinical programs and clinical staff in the following areas five (5) areas.

1. Clinical Supervision

• Provides oversight and consultative supervision of all non-medical direct care staff, including both administrative and clinical supervision within the agency.
• Directly supervises all agency clinicians or coordinates supervision via additional clinical supervisor(s), who also meet minimum supervisory requirements and assists the agency with the establishment of practice guidelines.
• Provides regular documented supervision to clinical staff in all programs with an emphasis on client improvement and empowerment.
• Offers input in drafting treatment plans and monitors/facilitates team staffing and treatment team meetings.
• Implements clinical action plans.

1. Quality Assurance

• Reviews and assigns departmental goals as outlined by agency and other oversight agencies.
• Partners with the Business Manager in executing Quality Assurance initiatives, including conducting internal audits and reviews.
• Maintains a strong familiarity with issues related to Quality Assurance.
• Conducts regular chart reviews.
• Conducts quarterly peer reviews.
• Serves as Head of an agency accreditation committee.
• Performs clinical data analysis.
• Reviews and reports clinical results trends as relates to individual consumer progress and consumer incidents.
• Implements additional quality improvement procedures for treatment services.
• Assures that all treatment plan and other related reporting is prepared and presented in a timely and professional manner and that plans are implemented as described.

1. Staff Development and Training

• Provides input and approval of staff training modules; provides training.
• Uses his or her professional knowledge and skills to assess staff training needs and participates in the development and implementation of staff training.
• Provides clinical trainings and in-services as needed.
• Monitors clinical training curriculum and activities for clinical staff and provided input regarding possible improvements.

1. Therapeutic Design and Intervention

• Designs and supports implementation of treatment protocols employed in service delivery.
• Ensures appropriate assessments for individuals served.
• Identifies and implements, as appropriate, best practice protocols.
• Reviews fidelity to service models and service quality
• Participates in and completes assessments and evaluations of clients.
• Assists staff members in applying various intervention techniques that facilitate a treatment experience in the daily milieu.
• Facilitate special group therapy programs for the agency as needed.

1. General and Administrative

• Support the Director and Business Mgr. by carrying out various directives.
• Satisfactorily meet key performance indicators outlined in the Performance Monitoring tool.
• Work closely with staff as a member of a multidisciplinary team.
• Be able to role model appropriate social behaviors and expectations.
• Demonstrate a proactive approach to problem solving.
• Conduct home, school, and community visits with their families to assess the consumer’s progress, as needed.
• Make regular contact with collaterals.
• Advocate for consumer in court and during treatment team meetings to ensure that all consumer’s needs are being met, as needed.
• All other reasonable duties assigned, but not listed in this job description.
• Identifies and monitors operational, service, and personal outcomes.
• Ensures continuity of care through the development of strong collaborative relationships with other agencies, providers, and policy makers.

Physical Demands and Work Environment:

The physical demands and work environment characteristics here are representative of those that must be met by and employee to successfully perform essential function of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Physical Demands: While performing duties of this job, the employee is required to walk, run, squat, stoop, climb, throw, reach with hands and arms, balance, talk, hear, see, and react quickly. The employee must occasionally lift and/or move up to 50lbs. and physically restrain individuals weighing up to 150lbs.
• Work Environment: While performing duties of this job, the employee is exposed to weather conditions prevalent at this time as work is carried out indoors and outdoors. The noise level in the work environment may be minimal to moderate.