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Clinical Operations Manager

2 months ago

Danville, Indiana, United States Sycamore Rehabilitation Full time
Job Overview

Position: ABA Center Manager

Employment Type: Full Time

Schedule: Monday to Friday (occasional weekend duties may be necessary), 40+ hours weekly

Travel Requirements: Regular travel to Sycamore facilities to fulfill job responsibilities; primarily office-based with some community engagement.

Role Summary

The ABA Center Manager plays a pivotal role in supporting the ABA Clinical Director by managing and coordinating the daily operations of the center.

Key Responsibilities
  • Gather, analyze, and generate reports as required.
  • Assist in the planning and monitoring of ABA departmental activities.
  • Enhance service delivery while ensuring adherence to relevant regulations and standards.
  • Provide front-desk coverage and perform reception duties.
  • Facilitate daily office operations and manage the scheduling of staff and client appointments.
  • Draft, prepare, and review all incoming and outgoing correspondence.
  • Organize events and meetings, including the preparation of necessary materials.
  • Oversee and coordinate external contractors and service providers, such as maintenance and cleaning services.
  • Maintain organized administrative filing systems.
  • Ensure the proper functioning and upkeep of office equipment.
  • Collect checks from satellite locations and assist with mailing tasks as needed.
  • Process purchase authorizations as requested.
  • Maintain backup records and monitor inventory of program and office supplies.
  • Coordinate maintenance projects and keep a tracking log as directed.
  • Assist in budget preparation and expense monitoring.
  • Maintain an events calendar and represent the organization when necessary.
  • Compile reports for submission to the director or other executives.
Qualifications
  • Bachelor's degree in a relevant field preferred, or extensive experience as an Office Manager in a clinical environment.
  • Experience in scheduling service providers within a clinical or similar context.
  • Exceptional organizational skills with the ability to prioritize multiple tasks effectively and with great attention to detail.
  • Strong emotional intelligence and problem-solving capabilities.
  • Adaptable and resourceful team player, capable of working independently.
  • Proven skills in conflict resolution and problem-solving.
  • Familiarity with rehabilitation services and programs.
  • Ability to manage front desk responsibilities with a basic understanding of bookkeeping and accounting principles.
  • Valid driver's license and auto insurance are required.
  • Strong organizational skills and meticulous attention to detail.
  • Ability to prioritize and delegate tasks efficiently.
  • Demonstrated ability to handle confidential information responsibly.
  • Exemplary customer service skills.
  • Excellent verbal and written communication skills.
  • Capability to meet performance goals and deadlines in a fast-paced environment.
  • Advanced proficiency in Outlook, Word, Excel, PowerPoint, and other relevant software.
  • Basic understanding of bookkeeping and accounting principles.
  • Physical requirements include the ability to stand, walk, sit, and lift/move up to 35 pounds.