Human Resources Director

1 month ago

Arlington, United States American Alarm & Communications Full time
Job DescriptionJob Description

HR Director – Hands-On Role

About the Company:

Join New England’s largest independent security systems integration and monitoring company that has been in business for over 50 years Our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England.

Company - American Alarm

About the Role:

American Alarm is seeking an experienced, hands-on HR Director to join our team. Working closely with the CFO on all HR and payroll matters, candidates must have outstanding people skills. This role requires a seasoned HR professional capable of leading and executing HR functions to support the company's goals. The ideal candidate will have a deep understanding of all HR disciplines and a proven track record of implementing effective HR practices.

Responsibilities:

  • Employee Relations - Serve as the first point of contact for employee concerns and inquiries. Investigate and resolve employee complaints, conflicts, and issues in a fair and timely manner.
  • Coaching - Provide coaching and support to managers on handling employee relations matters effectively

  • Recruitment/Hiring - Manage innovative recruitment process and resources and oversee the onboarding and orientation process.
  • Payroll - Overseeing and supervising payroll administration in ADP Workforce Now Software.

  • Benefits – Plan administrator for benefit plans, annual benefit plan renewals, Open enrollment, audits. Plan administrator for 401k Plan. Employee Leave administrator.

  • Compliance – consistently track all Federal and State law changes that impact the organization. Deep knowledge of MA employment law required, knowledge of RI, CT and NH laws highly preferred. Ability to create policies and procedures in compliance with applicable laws.

  • Discipline and Termination – responsible for overseeing discipline and termination situations of employees, including guiding managers in the process. Also responsible for performing exit interviews.

  • Training – Oversee the training and development program for the company, including career pathing programs for employees.

  • Performance – Lead the annual performance review cycle, including training managers on proper review techniques.

  • Strategy - Partner with management to support strategic and operational HR initiatives. Managing department budget.

  • Loss Prevention administration and renewal including, General Liability, Cyber Insurance, Workers Comp, and Property Insurance.

  • Safety – Enhance safety and wellness programs. Manage workers compensation program

  • DEI – oversee the company-wide DEI initiatives.

  • Other duties as assigned by management.

Requirements:

  • 10 years of HR/Payroll experience with increasing responsibility. Experience working with employees working on-the-road preferred.

  • Bachelor’s degree or equivalent experience; SHRM CP/SCP and/or HRCI PHR/SPHR certification preferred

  • Extremely knowledgeable about Federal and New England State laws

  • Effective Communicator with Strong Interpersonal Skills

  • Highly proficient in Microsoft Office

As an equal opportunity employer, American Alarm is committed to a diverse workforce and is also committed to a barrier-free employment process.

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