Field Network Support Engineer

2 weeks ago


Oklahoma City, United States Artmac Soft LLC Full time
Job DescriptionJob Description

Who We Are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.

Job Description:

Job Title : Field Network Support Engineer - IT & Telecom

Job Type : C2C

Experience : 5-20 years

Location : OKLAHOMA CITY, OK

Responsibilities :

  • Understanding of IT and Telecom.
  • Should have a minimum of 5+ years in Field Services
  • Handling basic user troubleshooting, cabling, and phone installation.
  • Need to visit user desk and install phones, cables
  • Able to understand IP Address, Hostname, DHCP, and basic Microsoft Windows.
  • Understand user requirements and be able to explain to the backend support team.
  • Field job, interaction with users, and travel between cities if needed.
  • Good understanding of PSTN concepts like, TFN, DID, ANI, etc.
  • Knowledge of the network & windows components is essential.
  • Working experience as a Vendor
Qualification:
  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.


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