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Entry Level Customer Support Representative

2 months ago

Hicksville, United States Opulence Inc. Full time
Job DescriptionJob Description

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers.

Are You?

  • Passionate about entrepreneurship
  • Unstoppable in the pursuit of achieving your goals
  • Driven to learn new techniques continuously
  • Relatable to diverse groups of individuals
  • Looking for growth opportunities
  • Eager to grind and get your hands dirty

What you're responsible for:

  • Manage customer complaints efficiently and ensure a resolution promptly
  • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
  • Provide product and service information to resolve issues and serve customers in person
  • Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
  • Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
  • Keep office and conference room areas clean, sanitized, and maintained
  • Display a positive composure and enthusiastic tone while assisting customers

What we look for:

  • Someone with experience in Hospitality, Restaurant, or Service industries
  • Someone eager to derive their success
  • Someone cheerful and enthusiastic about taking on new avenues
  • Someone creative and able to think outside the box
  • Someone who assists in making others feeling comfortable and building meaningful relationships
  • Someone who excels in a team environment as well as independently

This is an in-office position that is set to start immediately, so we are looking for an individual that is local to New Hyde Park and able to start in 1-2 weeks.

Hours Of Operation: 10:00am - 6:00pm

#LI-Onsite

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