Customer Service Representative
1 month ago
Client Service Representative
Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client's first and last impression of Mid Island Animal and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued grow within the profession and become the bridge between pet owners and patient care.
Essential Functions and Responsibilities:
- Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
- Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment
- Respond with compassion and empathy in stressful and emotional situations
- Maintain a clean, stocked and orderly lobby and front office area
- Educate clients on wellness plans, food and products sold in waiting room
- Perform opening and closing procedures, end of day reports and deposits
- Data Entry: records, client questionnaires, referral information, ect
- Distribute mail
- Ensure that referral letters and lab results go to the corresponding veterinarians
- Admit patients: ensuring that the patient is weighed and all information is current.
- 1-3 years' experience in veterinary practice (or human medical practice) preferred
- Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)
- Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal
- There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
- Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit
- Excellent communication skills with clients and team members
- Proficient time management, ability to problem solve, learn, and handle multiple tasks
- Enthusiastic team player with a patient, and positive professional attitude.
- Must be able to work seated for a majority of day
- Medical, Dental, and Vision insurance options, all starting first of the month following date of hire
- 401K with company match
- Flexible Spending Account or Health Savings Account options included
- Long Term Disability options
- Short Term Disability, paid for by employer
- Complimentary Life Insurance $15,000; with options to purchase additional voluntary benefits for self or family
- Personal Pet Discounts
- PTO and Paid Holidays
- Company Sponsored Employee Assistance Program (EAP)
Come join our very active, AAHA accredited, six Doctor practice. Mid Island Animal is centrally located on Long Island in Hicksville, NY. We are an extremely dedicated, caring compassionate team. Looking for someone who will be reliable, work well with Doctors, technicians and assistants to provide our patients with the highest quality care possible.
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
-
Customer Service Representative
3 weeks ago
Hicksville, United States ACI Inc Full timeJob DescriptionJob DescriptionWith a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way. Our...
-
Customer Service Representative
3 weeks ago
Hicksville, United States ACI Inc Full time $45,000 - $52,000Job DescriptionJob DescriptionWith a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way. Our...
-
Customer Service Representative
5 days ago
Hicksville, United States EcoShield Pest Solutions Full timeOverview The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative
2 weeks ago
Hicksville, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative
1 month ago
Hicksville, United States Empirebake Full timeCustomer Service Representative - Parts & Service Empire Bakery Equipment is a leading provider of high-quality bakery equipment and solutions. We are dedicated to helping our customers achieve optimal performance and efficiency in their bakeries. With a focus on innovation and customer satisfaction, we provide exceptional technical support and genuine...
-
Full Time Customer Service Representative
3 weeks ago
Hicksville, United States OMI Inc. Full timeJob DescriptionJob DescriptionWe are a dynamic marketing and sales firm servicing the New Hyde Park area. We specialize in customer acquisition and retention for multi-billion dollar companies in the telecommunication, fiber optic, and entertainment industries.Our company is going at an expedited rate and we are looking to bring on a Customer Service...
-
Customer Service Representative
5 days ago
Hicksville, United States Mid Island Animal Hospital Full timeDescription Client Service Representative Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client’s first and last impression of Mid...
-
Customer Service Representative
2 months ago
Hicksville, United States Amerivet Services LLC Full timeIsland Trees Veterinary Hospital is seeking an energetic, team-oriented individual, who also excels at multitasking and is detailed oriented, to join our practice as a Customer Service Representative. Job Responsibilities and Skills include but are not limited to: answering phones scheduling appointments processing client transactions checking in and out...
-
Customer Service Representative
6 days ago
Hicksville, New York, United States The BLS Company Full timeThe BLS Company, a leading entity in the ground transportation sector across the United States, is on the lookout for motivated individuals to become part of our team as Customer Service Representatives specializing in reservations. Our legacy is impressive, but it is the future that drives our enthusiasm.We offer a variety of shifts for energetic...
-
Customer Service Representative
3 months ago
Hicksville, United States U-Haul Full timeCompensation Range: $15.00 to $22.00 Hourly Location: 1000 S Broadway, Hicksville, New York 11801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
5 days ago
Hicksville, United States Amerivet Services LLC Full timeIsland Trees Veterinary Hospital is seeking an energetic, team-oriented individual, who also excels at multitasking and is detailed oriented, to join our practice as a Customer Service Representative. Job Responsibilities and Skills include but are not limited to: answering phones scheduling appointments processing client transactions checking in and out...
-
Outside Sales Representative
2 days ago
Hicksville, New York, United States Service Partners Full timeAbout Service PartnersService Partners is a leading distributor of insulation and building products, seeking a highly motivated and ambitious Outside Sales Representative to join our team.Your ResponsibilitiesAct as a business representative for our insulation and building products distribution division, aggressively growing sales and promoting our...
-
Customer Service Sales Representative
5 days ago
Hicksville, New York, United States IKEA Full timePosition Overview:As a Retail Sales Associate, your primary focus will be on enhancing the customer shopping experience while providing exceptional service to drive sales. Your responsibilities will include:Key Responsibilities:1. Engaging Customers: Actively approach customers to understand their needs and provide tailored assistance.2. Identifying Needs:...
-
Retail Customer Service Representative
5 days ago
Hicksville, New York, United States IKEA Full timeJoin Our Team as a Retail Sales AssociateAt IKEA, we are dedicated to providing an exceptional shopping experience for our customers. As a Retail Sales Associate, your role will be pivotal in ensuring customer satisfaction and driving sales.Key Responsibilities:Engage proactively with customers to understand their needs and preferences.Provide knowledgeable...
-
Customer Service Associate
3 weeks ago
Hicksville, United States OMI Inc. Full timeJob DescriptionJob DescriptionWe are a local marketing and business development firm in the heart of New Hyde Park. We have partnered with some of the nations largest telecommunication companies to assist them with generating new customer acquisitions and bring awareness to their new products and services available. We are seeking a Customer Service...
-
Retail Customer Service
4 weeks ago
Hicksville, United States EZCORP Full timeAddress: 11854 Airline Dr. Houston, Texas 77037 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and...
-
Customer Service Representative
1 month ago
Hicksville, United States Sonic Healthcare Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNAis it in yours? Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity...
-
Customer Service Representative
3 days ago
Hicksville, United States Sonic Healthcare Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an...
-
Customer Service Representative
3 days ago
Hicksville, United States Sonic Healthcare Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an...
-
Automotive Service BDC Representative
3 months ago
Hicksville, United States Westbury Jeep Chrysler Dodge Full timeGrand Prix Subaru is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups. At VIP, our purpose is to create exceptional value and...