Program Support

3 weeks ago

Scranton, United States Service Access & Management, Inc Full time $15
Job DescriptionJob Description

Join us and be part of a team that values dedication, innovation, and compassion. Together, we can create a brighter future for those we serve.

About Us: Join a dynamic and compassionate team dedicated to positively impacting the lives of children and families. As a private non-profit organization, we are committed to leaving everyone we meet better off. We provide a supportive and inclusive environment that fosters professional growth and development.

What We Offer:

  • Professional Development: Opportunities for continuous learning and career growth.
  • Generous Paid Time Off: Inclusive of vacation, personal, and sick leave.
  • Comprehensive Health Benefits: No monthly premium for employee-only medical care.
  • Retirement Plan: Employer matching 401(k) to help you plan for your future.
  • Dental and Vision Coverage: Employer-sponsored plans to keep you healthy and well.

POSITION OVERVIEW

Summary of Responsibilities:

This person will perform general clerical duties in support of the Children and Youth Unit as well as any other departments in need of assistance. Work involves typing, filing, answering phones, scanning documents, posting, and sorting mail, and assisting in processing a variety of documents. All functions are performed within established procedures and guidelines, and instruction is provided for new assignments.

Essential Functions:

  • Answers and routes incoming calls

  • Greets visitors to the office

  • Types reports, forms, correspondence, and other material

  • Scans and files documents

  • Fax and/or mail information and (when needed) ensure appropriate release of information

  • Sorts and distributes incoming mail

  • Date entry including maintain and monitor statistical data to compile data for reporting

  • Complies with HIPAA privacy and security regulations that govern disclosure of protected health information (PHI)

  • Maintains supply order list and makes orders as required

  • Distribute and file documents and correspondence

Personal Characteristics:

Independent, Tech-Savvy, Responsive, Kind, Ethical, Motivated, Active Listener, Life-Long Learner, Adaptable, Confidential, Resourceful, Values, & Trustworthy

Education and Experience:

High School Diploma or Equivalency, Associate Degree Preferred, experience with Microsoft Office (Excel, Outlook, Word), typing skills, excellent customer service skills.

Employment Requirements:

Automobile and Valid Insurance, Valid Pennsylvania Driver's License, acceptable Motor Vehicle Record Check, Act 33 and Act 34 Clearances, FBI Fingerprint Clearance, Social Security Card, Immigration and Naturalization (I-9), Drug Screening Clearance

Working Conditions:

Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, and travel throughout the assigned region may occur and may be in adverse weather conditions, must be able to lift to 15 pounds.


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