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Office Manager

2 months ago

Collierville, United States Pittman Physical Therapy, LLC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Job Title: Office Manager**

Are you a proactive, detail-oriented professional who thrives in a dynamic environment? Do you have a passion for creating efficient systems and a knack for streamlining operations? If so, we are looking for you to join our team as an Office Manager

Why Youll Love This Role:

- Empower Your Leadership: You will have the opportunity to lead and inspire a dedicated team, fostering a collaborative and productive work environment.
- Showcase Your Organizational Skills: Your ability to manage multiple tasks and projects simultaneously will shine as you ensure our office runs smoothly and efficiently.
- Be the Heart of the Office: Your excellent communication skills and warm personality will make you the go-to person for staff and clients alike, creating a welcoming and professional atmosphere.
- Drive Innovation: Your creative problem-solving skills will be key in developing and implementing new procedures that enhance productivity and streamline operations.
- Personal Growth: You will have the chance to expand your skill set and advance your career within our growing company, with plenty of opportunities for professional development.

Key Responsibilities:

- Ensure Patient Care Coordinators (PCCs) have the resources and training needed to do their jobs efficiently and effectively
- Conduct bi-weekly front desk meetings to facilitate team communication and address needs
- Process all mail, deposit checks, review for obvious issues, and send to the billing company
- Oversee and manage the authorization process for patient care
- Handle patient questions regarding statements
- Ensure daily accountability of front desk top priorities
- Approve time off for PCCs and manage PCC hiring
- Oversee the onboarding process for all employees
- Manage the credentialing of new clinicians and ensure all clinician licenses are renewed
- Maintain PECOS/CAQH updates for the clinic and clinicians
- Coordinate with clinic directors for front desk equipment issues and needs
- Work with the billing department regarding EOBs, authorization issues, and statements
- Review incoming medical records requests, delegate appropriately, and follow up
- Review Medicare/BCBS EOBs weekly for deductibles and issues
- Keep an updated log of all insurance logins and passwords
- Review and reconcile daily collections, summarizing income types in an accountant spreadsheet

What Were Looking For:

- Proven experience as an Office Manager, Administrative Assistant, or similar role
- Exceptional organizational and time-management skills
- Strong interpersonal and communication abilities
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace)
- Ability to handle sensitive information with confidentiality and discretion
- A proactive attitude and the ability to anticipate needs and take initiative

What Youll Bring to the Team:

- A positive, can-do attitude that inspires those around you
- A meticulous eye for detail and a commitment to excellence
- The ability to adapt to changing priorities and handle pressure with grace
- A passion for improving processes and creating a more efficient work environment

If you are ready to take on a role where you can make a real impact, we would love to hear from you. Join us and be a vital part of our teams success

Apply today and lets create something extraordinary together