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Dental Office Manager

2 months ago

Collierville, Tennessee, United States American Family Dentistry Full time

Job Summary:

We are seeking an experienced Dental Office Manager to join our team at American Family Dentistry of Collierville. As a key member of our operations team, you will be responsible for guiding and supporting our team to provide exceptional patient care and drive business growth.

About the Role:

  • Strive towards mastery of your role by prioritizing and completing all necessary training and development programs.
  • Develop and pursue annual business goals and personal development objectives, ensuring alignment with the practice's vision and values.
  • Ensure the goals and priorities of the doctors and teams are achieved through effective leadership and collaboration.
  • Support the doctor-led, hygiene-driven, operations-focused philosophy through regular meetings and communication.
  • Focus on team development and growth, identifying and selecting candidates who align with the practice's needs.
  • Partner with the doctor to identify skills needed for open positions and select the best candidates for the role.
  • Successfully onboard new team members and support their growth and development.

What You'll Gain:

  • A competitive benefits package, including health insurance and retirement savings plans, six paid holidays, and PTO.
  • Continuing education opportunities to develop your skills and knowledge.
  • Access to a network of mentors and networking opportunities.
  • Top-quality technology to support your daily responsibilities and deliver exceptional patient care.

About American Family Dentistry of Collierville:

American Family Dentistry of Collierville is a unique and dynamic practice that thrives on collaboration, communication, and community. We are a 10-person team that values teamwork and patient care.

Minimum Qualifications:

  • An Associate's or Bachelor's degree or 3-5 years of leadership experience in a professional office, hospitality, retail, banking, medical, or similar field.
  • Experience working in a fast-paced and customer-centric environment.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Excellent communication, leadership, coaching, and conflict resolution skills.
  • Trustworthiness and ability to maintain patient confidentiality and team ethics.

Preferred Experience:

  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Availability to attend virtual training sessions periodically throughout the year.