Scheduling Coordinator

2 weeks ago

Leominster, United States Associated Home Care Full time $21 - $23
Job DescriptionJob Description

About Associated Home Care

Fueled by a real understanding of today’s challenges, Associated is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. 

The Opportunity

We are a mission-driven organization that is dedicated to improving the lives of seniors as they age.  We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry.  Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. 

Job Summary:

The scope of this position requires overall coordination of an assigned group of clients and caregivers. Ensure that client schedules are complete, caregiver schedules are optimized, and all are always receiving the highest level of services. Frequently communicates with clients, their families, case managers and AHC staff members to ensure continuity and coordination of client care services. Responsibilities and qualifications of this position are to meet and comply with Homecare policies and procedures, federal and state rules and regulations, and to adhere to confidentiality guidelines as set forth in the Health Insurance Portability and Accountability Act of 1996.

Essential Duties and Responsibilities:

  • Directly coordinates schedules for an assigned group of clients and caregivers.
  • Problem solves concerns and questions regarding client and caregiver schedules.
  • Point person to accept and coordinate new referrals/intakes, including introduction to services, scheduling services, and following up to ensure satisfactions of services.
  • Monitors PD Service Change Log to ensure compliance and accuracy.
  • Identifies client authorization and schedule with caregivers of appropriate skill level.
  • Confirms all schedules, including any changes with clients, ASAP case manager and or designee.
  • Ensure nursing intros and orientations are scheduled appropriately.
  • Report changes in status of clients including hospitalizations, suspensions, transfers out of geographic area, nursing home placements, vacations, etc. to the appropriate party, including your supervisor, case manager, emergency contact or nurse assigned to client.
  • Coach caregivers in the moment regarding tardiness, missed shifts, dress code, client concerns, etc., documents findings and escalate appropriately.
  • Communicates with nursing team and supervisor regarding client and or caregiver needs.
  • Participate in recruitment or on boarding activities including communicating staffing needs.
  • Provides rotating night and weekend on call coverage as needed/assigned by supervisor.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • One or more years of scheduling experience preferred.
  • Strong Customer service-related experience.
  • Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills.
  • Is dependable, organized, flexible, cooperative in fulfilling role obligations, and self-directed with the ability to work collaboratively.
  • Strong technical skills: Microsoft Office, Teams.
  • Sound and reasonable decision-making judgment skills required. Ability to multitask and work in a fast-moving environment.

Physical Demands:

  • Must remain in stationary position for long periods of time at desk or computer.
  • Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking.

Work Environment:

  • Office environment
  • Travel to other office locations may be required.
   Benefits:
  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays


AHCOS1000

HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

Powered by JazzHR

41JlludIDs

  • Surgical Scheduler(Leominster)

    2 months ago

    Leominster, United States The Vascular Care Group Full time

    Job DescriptionJob DescriptionOverviewThis role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers,...

  • Volunteer Coordinator

    2 weeks ago

    Leominster, United States GAAMHA Full time $21

    Job DescriptionJob DescriptionThe Volunteer Coordinator (VC) is responsible for building engagement and developing growth in the member community by managing volunteers and peer leaders at the PRSC. The VC will also administer the volunteer stipend program and work with program and agency staff to ensure proper distribution and accurate reporting of...

  • Volunteer Coordinator

    2 weeks ago

    Leominster, United States GAAMHA Inc Full time

    The Volunteer Coordinator (VC) is responsible for building engagement and developing growth in the member community by managing volunteers and peer leaders at the PRSC. The VC will also administer the volunteer stipend program and work with program and agency staff to ensure proper distribution and accurate reporting of stipends. Responsibilities and Duties:...

  • Care Coordinator

    3 days ago

    Leominster, Massachusetts, United States Catholic Charities Diocese Of Worcester Inc Full time

    Job SummaryCatholic Charities Worcester County is seeking a dedicated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in supporting residents in achieving their aftercare goals and promoting their overall well-being.Key ResponsibilitiesAssist residents in resolving pending legal matters, setting up...

  • Outreach and Engagement Coordinator

    2 months ago

    Leominster, United States GAAMHA Full time

    Job DescriptionJob DescriptionThe Outreach and Engagement Coordinator (OEC) is responsible for developing relationships and engagement with the larger recovery community, treatment providers, community stakeholders and advocacy groups to assist in the growth of the Peer Recovery Support Center (PRSC) membership and ensuring member participation in local...

  • Client Service Coordinator

    2 weeks ago

    Leominster, Massachusetts, United States Genuine Cable Group Full time

    Job OverviewPOSITION SUMMARY:Provide administrative support for the Customer Service division to enhance the manufacturing process.KEY RESPONSIBILITIES:1. Process customer sales orders efficiently.2. Coordinate with Production Control to expedite orders.3. Update acknowledgment dates in the Order Management system on a daily basis.4. Review the Sales...

  • Patient Care Coordinator

    2 days ago

    Leominster, Massachusetts, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Patient Care Coordinator to join our team at BJ's Wholesale Club. As a Patient Care Coordinator, you will play a critical role in delivering exceptional patient care experiences, utilizing state-of-the-art optical and telemedicine equipment.Key ResponsibilitiesEnthusiastically greet patients...

  • Patient Care Coordinator Full Time

    1 day ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Patient Care Coordinator Full Time

    4 days ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Patient Care Coordinator

    3 days ago

    Leominster, Massachusetts, United States BJ's Wholesale Club Full time

    About the Role:BJ's Wholesale Club is seeking a highly motivated and enthusiastic Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a critical role in delivering exceptional patient care experiences, utilizing state-of-the-art optical and telemedicine equipment.Key Responsibilities:Enthusiastically greet patients and...

  • Patient Care Coordinator Full Time

    1 month ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Patient Care Coordinator Full Time

    4 days ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Retail Department Coordinator

    3 days ago

    Leominster, Massachusetts, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Department Coordinator to join our team at Marshalls. As a key member of our front-of-store team, you will be responsible for promoting an exceptional customer experience, leading a team of associates, and ensuring the smooth operation of our store.Key ResponsibilitiesCustomer Experience:...

  • Patient Care Coordinator Full Time

    3 weeks ago

    Leominster, Massachusetts, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and...

  • Patient Care Coordinator Full Time

    3 days ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and...

  • Meaningful Day Coordinator

    4 weeks ago

    Leominster, Massachusetts, United States Community Resources for Justice Full time

    Community Resources for JusticeLocation: Leominster, MA, USAReq Number: Req #488Date Posted: Friday, August 16, 2024Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields....

  • Retail Department Coordinator

    1 week ago

    Leominster, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Community Resource Transition Coordinator

    2 weeks ago

    Leominster, Massachusetts, United States 95149 Full time

    Job OverviewMISSION:Aging Services of North Central Massachusetts is dedicated to providing extensive information and high-quality services that empower older adults, individuals with disabilities, and their families to make informed choices, ensuring a life characterized by dignity, safety, and respect.The core values of ASNCM, shaped by our employees, form...

  • Young Adult Housing Coordinator

    3 months ago

    Leominster, United States South Middlesex Opportu Full time

    Job DescriptionJob DescriptionSummaryResponsible for the development of a new Housing Program to assist unaccompanied young adults experiencing homelessness with stable housing placement and wraparound services. The Housing Coordinator will initiate and maintain relationships with private market landlords to create housing opportunities for young adults in...

  • Patient Care Coordinator Full Time

    3 months ago

    Leominster, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and...