Current jobs related to Social Media Customer Service Specialist - West Palm Beach - My Bambu
-
Social Media Customer Service Representative
6 days ago
West Palm Beach, Florida, United States My Bambu Full timeJob DescriptionMyBambu is a cutting-edge fintech platform that empowers underserved communities through financial inclusion. As a Social Media Customer Service Specialist, you will play a crucial role in maintaining a positive brand image and providing exceptional customer service through multiple social media platforms.Key Responsibilities:Respond to...
-
Paid Social Media Growth Specialist
2 weeks ago
West Palm Beach, Florida, United States Lucyd Media Full timeAbout Lucyd MediaLucyd Media is a leading advertising agency that drives customer acquisition for socially conscious brands across North America and Europe.Job DescriptionWe are seeking a highly skilled Paid Social Growth Strategist to join our team. As a key member of our team, you will be responsible for executing strategies that drive growth and revenue...
-
Marketing and Social Media Specialist
4 days ago
West Palm Beach, Florida, United States Helios Commercial Service Partners Full timeMarketing and Social Media SpecialistHelios Commercial Service Partners is seeking a skilled Marketing and Social Media Specialist to join our team. The ideal candidate will be responsible for creating and maintaining a strong online presence for our company through various marketing channels.The primary purpose of this position is to develop and implement...
-
Social Media Specialist
4 weeks ago
West Palm Beach, Florida, United States Ironwear Full timeJob Title: Social Media SpecialistIronwear is a leading provider of safety solutions, with over 30 years of experience in manufacturing, developing, and reengineering Personal Protective Equipment (PPE) for various industrial markets worldwide.We are seeking a talented Social Media Specialist to join our team and help us foster a growing online community. As...
-
Social Media Marketing Specialist
2 weeks ago
West Palm Beach, Florida, United States Argon Agency Full timeJob Title: Social Media SpecialistAt Argon Agency, we're seeking a highly skilled Social Media Specialist to join our team. As a key member of our marketing team, you will be responsible for developing and implementing social media strategies that drive engagement, increase brand awareness, and ultimately drive business results.Key Responsibilities:Analyze...
-
Marketing and Social Media Specialist
3 weeks ago
West Palm Beach, Florida, United States Helios Commercial Service Partners Full timeJob Title: Marketing CoordinatorHelios Commercial Service Partners is seeking a highly skilled Marketing Coordinator to join our team. As a Marketing Coordinator, you will be responsible for creating and maintaining a strong marketing and online presence for our company.Key Responsibilities:Develop and implement marketing strategies to promote recruitment...
-
Social Media Specialist
3 weeks ago
Palm Beach Gardens, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Social Media Specialist to join our team based in Riviera Beach, Florida. In this role, you will be responsible for developing and implementing our social media strategy, working across key social media channels including Twitter and Reddit. This role is a permanent position and requires a strong...
-
Paid Social Growth Strategist
2 months ago
West Palm Beach, United States Lucyd Media Full timeLucyd Media is an advertising agency driving customer acquisition for socially conscious brands throughout North America & Europe. We focus on advertising socially conscious D2C wellness eCommerce brands, with a specialty in the compliant advertising of CBD and cannabis products. Responsibilities As the Growth Strategist you will be executing on the...
-
Media Producer
1 month ago
West Palm Beach, Florida, United States O'Keefe Media Group Full timeJob Title: ProducerO'KEEFE MEDIA GROUP is a renowned media organization that empowers citizen journalists to expose wrongdoings and corruption. We are seeking an experienced Producer to manage the production of our reporting from start to finish.Job SummaryThe ideal candidate will collaborate with video editors and journalists to ensure that produced stories...
-
Media Content Producer
3 days ago
West Palm Beach, Florida, United States O'Keefe Media Group Full timeJob Title: Media Content ProducerO'Keefe Media Group is seeking a skilled Media Content Producer to manage the production of our reporting from start to finish. As a producer, you will collaborate with the video editors and journalists to ensure that our stories are executed cleanly and meet our audience's preferences.Responsibilities:Produce long and short...
-
Brand and Social Media Marketing Specialist
4 weeks ago
Virginia Beach, Virginia, United States Camp Bow Wow Store Virginia Beach Full timeAbout the JobThe Brand and Social Media Specialist plays a crucial role in growing the business of Camp Bow Wow Virginia Beach through various marketing and sales activities. This individual will work closely with the leadership team to develop and implement marketing strategies that increase brand awareness and drive sales.The ideal candidate will have a...
-
Social Media Producer
2 weeks ago
West Palm Beach, United States Integrative Recruiting Full timePosition: Social Media Producer & CreatorLocation: Palm Beach, FL (Hybrid)Reports To: Chief of StaffType: Full-time, Salary💻 Are you a Swiss Army knife of creativity? If you’re someone who can do it all—from content creation to strategy, and everything in between—this role is made for you. We’re looking for a nimble, smart, and dynamic Social...
-
Social Media Producer
2 weeks ago
West Palm Beach, United States Integrative Recruiting Full timePosition: Social Media Producer & CreatorLocation: Palm Beach, FL (Hybrid)Reports To: Chief of StaffType: Full-time, Salary💻 Are you a Swiss Army knife of creativity? If you’re someone who can do it all—from content creation to strategy, and everything in between—this role is made for you. We’re looking for a nimble, smart, and dynamic Social...
-
Social Media Marketing Specialist
3 days ago
West Hollywood, United States 33 USA Inc. Full timeJob Description33 USA Inc. is seeking a highly skilled Social Media Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing social media marketing strategies for our entertainment productions.Key Responsibilities:Develop and implement social media marketing plans to increase...
-
Social Media Marketing Specialist
2 weeks ago
Palm Beach Gardens, Florida, United States Labor Finders Full timeSocial Media Manager Job DescriptionWe are seeking a highly skilled Social Media Manager to lead our digital marketing efforts. The ideal candidate will have a strong understanding of various social media platforms and be passionate about creating engaging content.Key Responsibilities:Develop and implement a comprehensive social media content calendar to...
-
Social Media Marketing Specialist
2 weeks ago
West Hollywood, CA , USA, United States 33 USA Inc. Full timeJob Title: Social Media Marketing Specialist33 USA Inc. is seeking a highly skilled Social Media Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing social media marketing strategies for our entertainment productions.Key Responsibilities:Develop and implement social media...
-
Customer Support Specialist
3 days ago
West Palm Beach, Florida, United States O'Keefe Media Group Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at O'Keefe Media Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional support experiences to our customers, ensuring their needs are met and exceeded. Your primary goal will be to provide timely, accurate, and empathetic...
-
Social Media Content Moderator
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeJob Title: Social Media Content ModeratorWe are seeking a highly motivated and detail-oriented Social Media Content Moderator to join our team at Teleperformance USA. As a Social Media Content Moderator, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines.Key Responsibilities:Review...
-
Social Media Manager
4 weeks ago
Palm Beach Gardens, Florida, United States Labor Finders Full timeJob Title: Social Media ManagerWe are seeking a highly skilled Social Media Manager to lead our digital marketing efforts. The ideal candidate will have a strong understanding of various social media platforms and be passionate about creating engaging content.Key Responsibilities:Develop and implement a comprehensive social media strategy to increase brand...
-
Social Media Content Creator
2 weeks ago
Palm Beach, Florida, United States Integrative Recruiting Full timePosition OverviewWe're seeking a highly skilled Social Media Producer & Creator to lead our digital presence and drive growth across platforms.This role is perfect for a creative powerhouse who can develop, produce, and edit engaging content, shape our brand voice and visual identity, and manage our social media platforms.ResponsibilitiesContent Creation:...
Social Media Customer Service Specialist
2 months ago
What Is MyBambu?
MyBambu is a cutting-edge fintech platform delivering the first all-in-one mobile digital financial solution for underserved, primarily Hispanic communities. With a focus on financial inclusion, MyBambu offers easy access to a range of services, including checking accounts without credit checks, remittance services, bill payments, and mobile top-ups. Recognized with the FIS Impact Award for innovation in 2020, MyBambu is dedicated to breaking down barriers to financial access and literacy, empowering users through a bilingual, user-friendly mobile experience tailored to diverse needs.
Schedule: Monday- Friday: 3 days a week- 8:30am-4:30pm AND Saturday and Sunday 9am-5pm. Working 5 days a week in total.
MyBambu participates in E-verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new hire’s Form I-9 to confirm work authorization. Find out more information: E-Verify Participation Poster or Right to Work Poster.
Your Opportunity:
The impact that you can have at MyBambu is powerful. We’re looking for someone who’s eager to take on a meaningful role in the success of MyBambu on a massive scale. Someone who takes works seriously, but also isn’t afraid to have some fun either. Someone who’s ready to take MyBambu—and their career—to the next level.
This is a full-time position reporting to the Social Media Customer Service Manager. The Social Media Specialist acts as part of an in-house marketing team to cultivate a social media following and promote the company’s brand. They use posts, comments, and replies to engage with their audience and develop a relatable company voice. They also monitor online posts that mention the company so they can mediate the impact of negative reviews and share positive testimonials with their current following to strengthen customer relationships. Most importantly, they answer all questions and concerns that are received via MyBambu social media platforms.
Job Responsibilities:
- Responds to direct messages in multiple social media platforms.
- Communicate and collaborate across departments as needed.
- Follow up cases created in Salesforce.
- Bilingual communication.
- Social Media: The ability to use social media to maintain or build a brand is necessary for this role. Maintain a healthy communication with our clients by responding to posts and comments while addressing concerns and creating trust throughout all our social platforms.
- Communication: Great verbal and written communication skills are essential for this occupation. All communication must be proficient in two languages Spanish and English to hit target demographic.
- Technology: In this role a tech savvy mindset will be your greatest asset of all time. Basic knowledge of Salesforce, Social Studio, Excel, and CRM tools.
- Research: Learning on social media trends, identifying new social media tools and finding real-time online conversations are necessary. Basic analytical and data gathering skills.
- Time Management:The skill of organizing tasks to meet deadlines is essential for this roll. Each day will have a timeframe and a deadline. How you manage your time will directly affect how you meet your deadlines as these platforms are 24-hour revolving door.
- Creativity:Basic WordPress, Photoshop.
Skills & Abilities:
- Comfort dealing with ambiguity and the ability to work independently.
- Ability to communicate effectively with individuals and groups, both in writing and verbally.
- Strong ability to multi-task and prioritize.
- Available on weekends and evenings in extraordinary cases.
- Fast learner who is self-motivated and makes well-informed decisions.
- Flexible to changing demands to meet the needs of management and the company.
- Basic knowledge working within Salesforce, Excel, Social Studio and Microsoft Office Suite.
Job Requirements:
- Bilingual in Spanish required.
- Minimum of High School Diploma or equivalent.
- One years’ experience in customer service, preferably in social media customer engagement.
- Managing multiple platforms such as, Instagram, Facebook, Twitter, and YouTube, etc.
- One (1) year Preferred, experience with Salesforce.
- Knowledge of content management systems and email marketing best practices.
- Capable of helping in all operations as needed within any specific department.
- Basic fluency of excel formulae and functions.
- Maintains all work organized, accurate, and detail oriented.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
MyBambu Benefits:
- Excellent medical coverage.
- Fifteen (15) days of Paid Time Off.
- Seven (7) days of Paid Holidays.
- Our small family corporate culture.